Delivery Execution Officer

At Cement Australia, our **Delivery Execution Officers** play a critical role in making sure we delight our customers. In other companies, this role may be called “Allocations”. Either way, the end goal is the same - making sure the right product is delivered safely and on time to our customers.

This is a team effort and your role will be the nights execution of the delivery plan. Problem solving is what you do best and you’ll use those skills to quickly adapt plans, negotiate, make changes and update stakeholders when issues arise. You’ll work with everyone from Drivers and Transport Team Leaders to Planners and Customers to make sure goals are achieved. This is no simple undertaking and you’ll be challenged as you multi-task and prioritise under pressure, with timing on deliveries often critical to our customers business needs. This is your opportunity to further develop your skills and influence the success of our industry leading Distribution team.

**About the role**:

- Work a night-shift pattern - 10pm to 8am Monday to Friday
- Ensure deliveries are made safely and within regulatory and Cement Australia Safety, Health, Environment and Quality requirements
- Efficiently and effectively co-ordinate the delivery of product, problem solving issues as they arrive to meet DIFOT targets
- Contribute to the optimal utilisation of the company fleet (Melbourne/Victorian fleet)
- Ensure that no load ever arrives late without a phone call to the customer prior to the expected delivery time
- Monitor customer telemetry
- Ensure that all stock levels at depots are maintained
- Provide exceptional service to our customers and achieving NPS targets
- The Delivery Execution Team work across different shifts, as we operate 24/7
- You will be working the same NIGHT shift every week, with the odd exception to cover annual leave and public holidays etc

**About you**:

- Extensive experience in allocations or scheduling (essential)
- Ability and enthusiasm to work a nightshift work pattern
- Knowledge of Melbourne and Victorian transport network ideal
- A background within the cement or concreting industry would be an advantage
- Ability to work every second Saturday morning (half day)
- Outstanding problem solving skills and written and verbal communication
- Ability to multi-task and prioritise under time pressures
- Industry qualifications ideal but not essential
- Strong team focus and ability to build relationships with people quickly
- Intermediate IT skills, including MS Office and experience with an ERP system e.g. SAP

**Benefits of working at Cement Australia**:

- Employee discounts and offers
- Free onsite parking
- Close-knit, fun and friendly team
- Supportive and genuine managers
- Large enough to be the best, small enough to treat employees as family

**About us**:
An icon of the Australian cement industry, Cement Australia is the nation’s leading supplier of cementitious products and services. Whilst cement is in the name, the business portfolio is diverse, comprising a series of heavy industrial manufacturing operations, coal and limestone mines, bulk distribution transport fleet, rail and shipping interactions and hazardous waste treatment and alternative fuel production (Geocycle).

As an organisation, we offer our employees work-life balance, a close-knit and collaborative team whilst providing you with the tools and opportunity to make your mark. Our vision is to create a safe, healthy, productive and sustainable business and we are looking for like-minded professionals who align with our company values.

**Additional Information**:
As part of the recruitment process you will be required to complete a pre-employment medical and a background check. Cement Australia is an Equal Opportunity employer and open to residents of Australia with valid working rights.

**Build your dream career and lifestyle with one of Australia’s largest and most respected cement manufacturers and innovators.