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Service Specialist

3 weeks ago

Mulgrave, Australia Ecolab Full time

**About the role**:
Working in Ecolab’s Healthcare division and based in Mulgrave, we are seeking a highly motivated Service Specialist to join our high-growth, innovation, and market leading business unit covering Victoria. We provide service, equipment and consumable solutions across a wide variety of healthcare areas including Infection Control, Endoscopy, Central Sterilising and Operating Theatres.

In this role, you will conduct water testing in accordance with AS/NZ 4187 within Hospitals, Day Surgeries, Clinics and some Aged Care facilities. This is an excellent opportunity to gain knowledge and experience to grow your career in healthcare.

**Key responsibilities will include**:

- Undertake monthly site visits to ensure product supply and system conformity
- Complete pump calibrations on all manual sinks
- Conduct minor fixes, process improvements, demonstrations and implementation of standards including basic Validation of equipment
- Maintain customer information regularly through CRM
- Identify upsell/cross sell leads for the sales team / respective AM
- Building strong customer relationships
- Travel within Victoria and Tasmania, including the occasional overnight stay.

**By nature, you will ideally demonstrate**:

- Observe compliance with safety policies and demonstrates safety behaviours.
- Exceptional communication and interpersonal skills to build, maintain and retain relationships
- A positive and enthusiastic approach to solving challenges to exceed client expectations
- Be a self-starter with a positive desire to succeed
- Ability to work cross functionally across a diverse company

**Technically, you will preferably have the following**:

- A Trade or a “hands-on/practical” background
- Ability to work at all levels
- A full unrestricted driver’s license
- Ability to manage early morning onsite commencement around 6:30am.
- Mechanical aptitude

The role offers a high degree of autonomy and will suit a professional, well organised self-starter.

**About Ecolab**:
Every day, we make the world cleaner, safer and healthier - protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

**Life** **at** **ECOLAB**:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.

We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.

**Some of the benefits you could enjoy**:

- Flexible Working Arrangements
- Health and Well-being Subsidy of $250 per year
- Purchased Additional Annual Leave option and MY Days bonus leave program, giving employees up to 7 weeks off per year
- Rewarding Bonus and Incentive programs
- Attractive Staff Product Discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan

**How to apply**:
**Get social with us**:
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**Our Commitment to Diversity and Inclusion**

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.