Key Account Manager
7 days ago
Triskele Labs are one of the leading providers of cybersecurity services in Australia. We assist clients to reduce their risk of a cyber compromise through the delivery of risk considered controls.
As a part of the ongoing maturity of Triskele Labs, we are seeking an experienced Key Accounts Manager.
Triskele Labs are one of the last remaining boutiques in Australia. We are currently the largest CREST Registered Penetration Testing company in Melbourne and one of the only boutiques to run a 24x7x365 Security Operations Team completely onshore. We have a goal of growing through build and acquisition, not selling out and becoming another one of the numbers.
**Requirements**:
As we embark on our next phase of growth, we are expanding our sales team with a strategic focus on national growth. Our goal is to become the default option for clients seeking a trusted partner to guide them on their cybersecurity journey. Join us as we continue to build our reputation as the premier cybersecurity provider in Australia.
**Roles and Responsibilities**:
- Develop and execute a comprehensive account management strategy to strengthen relationships with key clients, ensuring customer retention and growth.
- Manage and nurture long-term relationships with high-value, strategic accounts, understanding their evolving needs and proactively offering solutions.
- Identify opportunities for account expansion, upselling, and cross-selling within existing accounts.
- Monitor client satisfaction, resolve issues, and act as a trusted advisor to ensure continued partnership and success.
- Collaborate with the sales and marketing teams to develop targeted proposals, presentations, and marketing strategies for key accounts.
- Lead negotiations for renewals, service-level agreements, and contract modifications, ensuring mutually beneficial terms.
- Track and manage key account performance, including setting KPIs and reporting on client status and forecasts to senior management.
- Represent the company at client meetings, industry events, and conferences to build and maintain a strong network and Provide regular insights and feedback to improve client engagement strategies and identify potential risks to client retention.
**Knowledge & Skills**
- Minimum of 5 years’ experience in business development with experience in the cybersecurity or IT industry.
- Proven track record in account management and achieving sales targets.
- Strong understanding of cybersecurity solutions and services.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM software (ideally Hubspot) and Microsoft Office Suite.
**Benefits**
We remain one of the last remaining boutiques where our team and customers mean something.
We build meaningful relationships with our customers where they are not just an invoice number.
We believe in a kick ass company culture where you love what you do and are not sitting watching the clock.
We have each other’s back and do not throw each other under the bus. Our leaders are exactly that, they lead from the front and take charge, along with responsibility.
Our aim is to be a destination employer and the number one cybersecurity boutique in Australia.
We are looking to provide an opportunity for someone to take the first steps in their career in a professional supportive organization.
In addition to standard leave Triskele Labs provide Team members a day of paid Birthday Leave and a day of Doona Day leave each year.
-
Key Account Manager
4 days ago
Melbourne, Australia Asahi Beverages Full timeThe purpose of the role is to build long-standing, preferential relationships with our Strategic and Collaborative Key Accounts based on a deep understanding of the Customer’s organisation and the drivers and barriers to their buying behavior to drive volume and profitability - Job No: 503121 - Work Type: Permanent - Full Time - Location: Melbourne -...
-
Key Account Manager
4 days ago
Melbourne, Australia Gallagher Group Full time**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses in over 160 countries, but our purpose also means we care deeply about our people and their families. We’ve been in business since...
-
Key Account Manager
11 hours ago
Melbourne, Victoria, Australia Daimler Trucks North America Llc Full timeJob Description - Key Account Manager (MER0003OP4)DescriptionBe the change.Join our team.Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest.It means becoming your best self in a global automotive company striving towards sustainable luxury.Empowered by visionary colleagues who share the same...
-
Key Account Manager
4 days ago
Melbourne, Australia gallagher Full time**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses in over 160 countries, but our purpose also means we care deeply about our people and their families. We’ve been in business since...
-
Key Account Manager
1 week ago
Melbourne, Australia Mercedes-Benz AustraliaPacific Pty Ltd Full time**Aufgaben**: **Be the change. Join our team. At Mercedes-Benz Vans we like to do things differently. We’re a balance of passion, professionalism and approachability. Our dynamic network across Australia and New Zealand has an established culture of support and collaboration, ensuring our service is exceptional and our customers’ expectations are...
-
Key Account Manager
13 hours ago
Melbourne, Australia Sharp & Carter Full timeBooming Industry - Environmentally Friendly - Attractive Salary Package **About the role**: Reporting into the Sales Director, this role is responsible for focusing on building and maintaining long term commercial relationships with key customer groups across QSR, Petrol & Convenience and Aged Care. The KAM is responsible for managing a portfolio of high...
-
Key Account Manager
7 days ago
Melbourne, Australia FIJI Water International Full time**Company Description** Are you a dynamic sales professional ready to make a splash in the premium beverage industry?** It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water® and is sold in more than 90 countries. FIJI Water is...
-
Key Account Manager
18 hours ago
Melbourne, Victoria, Australia Insignia Full timeInsignia is a leading national distributor of industrial labelling and coding equipment with over 50 years' experience in the Australian packaging market.With multiple locations nationwide, insignia is widely recognised as experts in identification and traceability, and work with world-leading brands in thermal printing, barcoding, data capture, marking &...
-
Key Account Manager
14 hours ago
Melbourne Airport, Australia DSV Full timeIf you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying. Job Req Number: 79961 Time Type: Full Time Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the...
-
Key Account Manager
2 weeks ago
Melbourne, Australia Pact Group Full time $80,000 - $120,000 per yearCompany Description Viscount Reuse is a fast growing business dedicated to sustainability. We have heavily invested in our well-established Asset Pooling and Manufacturing sites and are committed to further growth and investment. Join our friendly team and enjoy a secure role with a thriving business that genuinely cares about its people while investing in...
