Customer Service Representative

6 days ago

Reservoir, Australia Superior Food Group Full time

**Who are Superior Food Services?**

Superior Food Services is an award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers.

**Overview**

**Your day to day routine will look something like this**:

- Keying in customer orders - Data entry
- Creating and processing orders
- Build sustainable relationships with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Advise customers of our diverse product range and price trends.
- Regular liaison with Sales, Warehouse, and Purchasing departments
- General filing, data entry, faxing, and photocopying
- Ad-hoc administrative tasks as and when required

**All about you**:

- Past experience in customer service or administrative role preferred.
- Excellent phone manners.
- Previous exp in XERO is preferred but not essential
- Experience within the meat industry is preferred but not essential
- Excellent communication skills.
- High attention to detail
- Excellent computer skills (excel, word, outlook).
- An eye for detail and a customer-focused attitude.
- Must possess own transport to commute to work as the location is hard to find.

**What it's like to work for us...**
- Friendly Culture
- Long term job security
- On-site parking
- Immediate Start
- Work Life balance

If you would like to join a dynamic team and be a part of our growing success story, then click Apply.

**Due to the volume of applicants, only successful applicants will be contacted. We thank you in advance for considering us as an employer of choice.**
- We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace. Indigenous Australians, Torres Strait Islanders, and minority groups are encouraged to apply_

We thank you for considering us as an Employer of Choice.

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $30.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Christmas bonus

Ability to commute/relocate:

- Reservoir, VIC 3073: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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