Casualty Unit Leader, Chubb Central

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

Your Role

The Unit Leader is responsible for the Portfolio management and leadership of their respective team within the National Underwriting Centre (NUC). This includes, but is not limited to, portfolio management, distribution and assignment of work, monitoring all daily activities including quality control practices, monitoring management operating service reports, ensuring appropriate training is conducted and addressing customer service issues, technical underwriting including referral duties with the ultimate goal of ensuring the profitable growth of the various portfolios within their team.

This role reports to and works closely with the Chubb Central Manager, SMD to ensure established goals and objectives are achieved. The role also works closely with the branch, product managers and distribution teams.

**Your Responsibilities**:
Financial Plan

Achieve the financial targets of the P&C business unit, including the GWP retention, rate, premium growth and loss ratio targets.

Leadership

Manage renewal workload and team capacity management.

Identify training needs and carry out necessary training with underwriters and underwriting assistants in joint partnership with management.

Managing underwriter performance and development in joint partnership with management

Ensure adherence to expected Broker Service Standards

Carry out referrals within authority, providing underwriting guidance where necessary.

Liaise with branch and distribution stakeholders, providing portfolio and market intelligence

Recruiting, motivating and retaining quality underwriters in joint partnership with management to create a positive team environment

Portfolio management of your allocated line of business

Underwriting

Underwrite and manage your portfolio of business in line with company strategy.

Identify and analyse challenges and areas of poor performance within the portfolio, determining appropriate business actions to improve position and implement those actions, in conjunction with management.

Lead and execute an effective cross-sell opportunities (where relevant)

Develop and maintain productive long-term relationships with Producers

Ensure own and team member adherence to underwriting standards, authority, best practice and guidelines

Achieve Underwriting Audit Scores (including Self-Audits) of 80% or higher and conduct peer reviews

Maintain appropriate file documentation; ensure accurate risk reports are completed and Underwriting Authority sought in advance where required and

Manage effective & appropriate unit communication with NUC and broker operations staff

Assists manager in providing input on underwriting results, profit analysis, market and environment, competitor analysis and as required for ad hoc reports and projects

**Qualifications**:
**Your Skills & Experience**:
Thorough Underwriting knowledge in P&C lines

Proven record of successful underwriting management of a portfolio of P&C business

Proven record of successful growth of profitable business, through both new business and renewal growth

Aptitude to further develop leadership capability.

Looks for solutions to unique underwriting situations.

Consistently displays initiative and seeks opportunities to innovate

Ability to understand and interpret policy wordings

Is comfortable with a wide range of negotiation techniques.

Is a clear and concise communicator

Has demonstrated ability to work well with people and influence decisions.

Desire and ability to cross train in other P&C lines of business

**Desirable**:
Strong profile in the broker market with proven marketing success in developing key broker relationships and achievement of GWP growth.

Experience in people management and staff development

Has demonstrated ability to effectively train entry level underwriters and to orient new experienced hires.

Understands the underwriting appetites of the other departments and how those relate to interdepartmental accounts.

Makes recommendations for tailoring coverage and manuscripting policies.

Is familiar with the products / services of key competitors.

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional be