Underwriting Assistant, Branch Services

7 days ago


Melbourne, Australia Chubb Insurance Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

**Your Role**:
The primary purpose of this role is to cover all aspects of policy processing in the Branch and support the Production and Marketing Manager and Underwriters in the administrative and office co-ordination tasks.

**Your Responsibilities**:

- Reception duties including managing incoming telephone correspondence and front office visitation
- Administrative support to the branch including managing mail correspondence, general clerical duties and office upkeep
- Prepare pre-renewal underwriting review, collate underwriting information ensuring appropriate referral and follow up with the relevant account underwriter/s.
- Where applicable
- build and grow relationships with potential producers (or refer to Branch Underwriters), within appropriate underwriting/risk guidelines
- Assist both internal and external stakeholders with product and business queries
- Work with staff members in other departments to identify cross marketing opportunities
- Assist in general department matters when required, including the coordination of producer functions
- Look for process improvement opportunities and make recommendation to management
- Any other projects as assigned by Team Leader/Manager
- Generation of reports as and when required.
- In addition to the above duties, this role will also provide some ad-hoc assistance to the GBU and IBU Managers in SA. Such assistance will include, but may not be limited to:

- Expenses
- Collating monthly reports
- Data preparation out of MIS
- Occasional PowerPoint presentations

**Your Skills & Experience**:

- **Essential**_
- Excellent communication skills both written & verbal
- Excellent customer service ethic
- Pro-active interested involvement with department objectives & service levels
- A collegial and constructive approach to working with and supporting colleagues within a team environment
- Well-developed analytical and organizational skills
- Confidence and literacy in the usage of Microsoft Word, Excel, Lotus Notes and PowerPoint packages
- Ability to work under pressure and to tight deadlines
- Understanding of Insurance industry and Chubb’s position in the market
- **Desirable**_
- Comprehensive and demonstrable knowledge of Commercial Insurance Products
- Comprehensive and demonstrable knowledge of Commercial Insurance Underwriting Guidelines
- Australian Insurance Institute qualifications or equivalent experience (or desire to achieve same).

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

**Job Types**: Full-time, Fixed term
Contract length: 12 months

**Salary**: $65,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Annual bonus

Work Authorisation:

- Australia (required)



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