Customer Service Representative

2 days ago

Newstead, Australia Engage Direct Full time

**Customer Service Representative - Full Time (Office Based, Newstead)**

**About Us**
Engage Direct is a sales and marketing company based in Gasworks, Newstead. We help automotive brands connect with their local customers through genuine conversations.

**The Role**
We’re looking for a full-time Customer Service Rep to join our office team. You’ll be making phone calls to existing customers bases on behalf of our clients, making sales calls, and supporting with some general admin tasks. This is an **office-based role** (not remote), Monday-Friday.

**What You’ll Do**
- Call existing customers to make service bookings
- Work with the CRM and complete booking entries
- General admin support (data entry, filing, organising)
- Provide friendly and professional customer service

**About You**
- Confident on the phone with a friendly manner
- Organised, reliable, and detail-focused
- Comfortable with Microsoft Office and admin tasks
- A team player who enjoys working in a supportive office environment

**Why Join Us?**
- Full-time hours, office based in Gasworks, Newstead
- Supportive, social team culture
- Training provided and growth opportunities

Send your resume and cover letter—we’d love to hear from you

**Job Types**: Permanent, Contract

Pay: $60,000.00 - $80,000.00 per year

Application Question(s):

- This role is not a remote role. The position is based out of our Newstead office each day. Are you able to get to the office daily?

Work Authorisation:

- Australia (required)

Work Location: In person

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