Service Designer

2 days ago


Canberra, Australia Talent International Full time

australia australian capital territory contract au$400 - au$600 per day**Service Designer**

**12 months contract with strong possible extension thereafter.**

**New Castle (1-3 days in office)**

**$400- $600 p/day + Super**

***

Talent International is working in partnership with a large government organisation to assist in sourcing an experienced ‘**Service Designer’**.**

**Key Criteria**

***
- Human-centred design: Proficiency in designing services and experiences that prioritise the needs and preferences of end users
- User research: Ability to conduct both primary and secondary research, including developing research plans and guides, conducting user research including interviews, surveys and workshops to gain insights into user pain points and opportunities
- Persona development: Creating user personas to represent different user groups and their characteristics
- Journey mapping: Skill in creating user journey maps to visualise and improve the user experience
- Service blueprinting: Proficiency in service blueprinting to define and map out service processes and enablers
- Co-Design and Facilitation: Ability to lead co-design sessions with stakeholders and users to gather input and ideas
- Design thinking: Strong understanding of design thinking methodologies and approaches

Usability testing: Experience in conducting usability testing to validate service design concepts and products
- If you would be interested in this role please submit your cover letter & CV in
- **Word format only** by clicking the


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