Customer Service Specialist

1 week ago


Dandenong, Australia Danfoss Full time

Requisition ID: 32044- Job Location(s): Dandenong South, AUA great opportunity exists for a customer-focused specialist looking to make a difference.

**Responsibilities**:
Reporting to the Customer Service Manager, you will be the first point of contact for all customer order enquiries and the successful delivery of products across Australia and New Zealand. Your responsibilities will include, but are not limited to:

- Management of sales orders for the designated customer base, from processing sales orders, answering customer enquiries and following through on customer requests in a timely manner.
- Liaise with Logistics team members in relation to delivery status or stock enquiries.
- Liaise with the finance team in relation to customer account issues.
- Prepare customer sales quotations on behalf of the sales team.
- Establish and maintain effective communication with internal customers, such as the sales and logistics team and other team members as needed, to deliver the required services to our customers.

**Background & Skills**:
To be considered for this position,
- Experience in a similar position
- Customer-focused attitude with a high service mindset and ability to problem-solve and attention to detail.
- verbal and written communication skills.
- Team player and willing to work collaboratively to achieve team targets.

**Employee Benefits**:

- Flexible working arrangements
- Competitive salary plus performance bonus.
- Access to well-being programs
- Paid Parental Leave
- Recognition Programs

**Danfoss - Engineering Tomorrow**:
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.



  • Dandenong, Australia Danfoss Full time

    Requisition ID: 32501- Job Location(s): Dandenong South, AUDanfoss is seeking an enthusiastic Customer Service Specialist looking to make a difference. This role will allow you to establish and maintain good relationships with customers and manage the sales order process from beginning to end to ensure that all customers’ requirements and needs are...


  • Dandenong, Australia Danfoss Full time

    Requisition ID: 32501- Job Location(s): Dandenong South, AUDanfoss is seeking an enthusiastic Customer Service Specialist looking to make a difference. This role will allow you to establish and maintain good relationships with customers and manage the sales order process from beginning to end to ensure that all customers’ requirements and needs are...


  • Dandenong, Australia Danfoss Full time

    Requisition ID: 23866 Job Location(s): Dandenong South, AU Danfoss is seeking an enthusiastic Customer Service Representative to establish and maintain good relationships with customers on behalf of the company by taking complete responsibility for each customer account as assigned. You will ensure that all customers’ requirements and needs are...


  • Dandenong, Australia Speller International Full time

    Customer Service Officer (SAP) Company Overview: Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking a Customer Service Representative with SAP experience to join our team on a temporary basis with the possibility of a...


  • Dandenong, Australia White Collar Blue Full time

    **Administration - Immediate Commencement** - 8am - 4pm - Start your career! $32 per hour - Monday to Friday Australian owned Paper and Plastics recycling company looking to source an Administrator to commence immediately. **About The Role**: - Reception relief duties - answering inbound calls - Data entry of work sheets / driver routes - Contacting...

  • Customer Service

    1 week ago


    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period * We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.* * About Us...* Doors and...

  • Customer Service

    4 days ago


    Dandenong, Victoria, Australia Gold Tiger Logistics Solutions Full time $60,000 - $80,000 per year

    Gold Tiger Logistics Solutions is currently seeking a Customer Service Admin Officer to be a part or our growing team.This position is located at our Melbourne Branch in Dandenong South. This position is Full Time Monday to Friday.You will be responsible for ensuring effective and timely communication to our customers regarding their national freight...


  • Dandenong, Australia Blue Lion Moving Services Full time

    **Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...


  • Dandenong, Australia SMS Professional Full time

    Provide exceptional customer service to national customers - Work for a well known company - Work close to home in Melbourne's South East suburbs Our client, a national manufacturing company with high calibre, well recognised customers is looking for an experienced Customer Service Officer to join their team in the Dandenong area. The role incorporates...


  • Dandenong, Australia Danfoss Full time

    Requisition ID: 37451- Job Location(s): Dandenong South, AUDanfoss is looking for an experienced Customer Service Manager, with strong support from the senior management team, will lead and coordinate the daily activities of the Danfoss Customer Service Centre for the Pacific region. These include customer enquiry handling, order processing, order expediting...