Residential Manager

1 day ago

Brisbane, Australia Catholic Healthcare Full time

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Located in beautiful Coffs Harbour is our **St Josephs Residential Aged Care home** (112 beds) and we are seeking a Residential Manager to manage the day-to-day operations of the home.

The home leadership team comprises of 2 Care Managers, a Workplace Educator, Administration Manager, Chef Manager, Lifestyle Coordinator and Pastoral Care Coordinator. You will also have ongoing support to a Regional Manager, Regional Support Manager and Business Partners from Support Office including Finance, HR, HSW and Recruitment.

**Your Key Focus areas**:

- Maintain the quality-of-service provision to residents in line with the Aged Care Quality Standards.
- Collaborate with residents and their families to ensure high levels of satisfaction, proactively resolving issues, and facilitating case conferences where required.
- Manage the financial performance of the home, through the careful management of resident occupancy levels, AN-ACC funding, purchases and expenditure, and team rostering and labour costs in line with the master roster.
- Provide leadership and coaching to the clinical, personal care, lifestyle, pastoral care, and catering teams.
- Maintain a safe working environment (including fire, medical, emergency and security) through risk management, and more.

**Your Skills and Experience**:

- Completion of tertiary qualifications in nursing, healthcare, or similar (Bachelor of Nursing).
- Current Registered Nurse registration with AHPRA.
- Thorough understanding of the Aged Care Legislation & Aged Care Quality Standards.
- Demonstrated understanding of the AN-ACC assessment process.
- Demonstrated change management skills.
- Good understanding of the financial drivers of a business - revenue, costs, investments, and the ability to interpret and use a P&L.
- Strong leadership and management skills.
- Customer centric approach.
- IT savvy.

**Benefits & Culture**:

- Generous salary package + not for profit salary packing + meal entertainment benefits.
- Relocation assistance + 3 months accommodation.
- Leadership role with supportive management.
- Make a meaningful impact on the lives of our residents.
- Discounted gym membership through Fitness Passport.
- Access to CHL’s Healthy Body and Mind Hub for you and your loved ones.

**Additional Information**
At Catholic Healthcare our Mission is 'We promote the dignity, life and spirituality of older people through connected and inclusive communities'. **_Come and be part of it_**
- Please note, as part of the recruitment process, you will be asked to complete pre-employment checks before an offer is made. In addition to a NDIS check, Key Personnel checks of Police check and Bankruptcy & Insolvency checks will be required._
- Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch._

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