Correspondence Coordinator

3 days ago

Brisbane, Australia Queensland Health Full time

**The role**:
As Correspondence Officer, you will provide high level analysis of all correspondence items and support and guide correspondence and brief writers across the Division. The position plays a pivotal role in the Office of the Chief Executive Officer in ensuring eHealth Queensland consistently exceeds the expectations of the department and Hospital and Health services through the delivery of high quality, timely and accurate correspondence.
You will liaise with staff from the Minister's Office, Director-General's Office, Executive Support Services and senior officers within the department and eHealth Queensland demonstrating a high level of interpersonal skills, including the ability to influence others in the achievement of desired outcomes and the ability to maintain relationships in a high pressure, fast paced environment.

**Further duties include**:

- Maintain effective and efficient administrative processes for the coordination of all executive governance documentation including Ministerial, Senior Executive and parliamentary correspondence.
- Ensure that all documentation is prepared, tracked and progressed through established departmental systems and processed within stated timeframes. Prepare reports as required with respect to quality, quantity and timeliness of executive documentation.
- Monitor, coordinate and quality check the preparation of all executive documentation on a wide range of health and ICT matters, with the assistance of the Executive Office Coordinator and Director, Office of the Chief Executive. This requires a high level of written communication and editorial skills, strong grasp of written and spoken English language, excellent attention to detail and the ability to analyse, edit and prepare reports, submissions and correspondence of a complex and substantive nature.
- Coordinate and chair meetings with peers/colleagues within eHealth Queensland to discuss executive correspondence and briefing issues.
- Positively contribute to the team environment at unit, branch, divisional and organisational levels including commitment and contribution to continuous improvement, a collaborative culture and an achievement focused team that accomplishes unit and organisational objectives and share knowledge with members of the Office of the Chief Executive.
- Responsible for communicating, training and embedding any departmental correspondence changes to templates and processes across eHealth Queensland.

Furthermore, ability to work autonomously and as a team member and prioritise work to achieve outcomes, and experience in identifying improvements and implementing changes which enhance service delivery.

**Benefits of working with eHealth Queensland**: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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