Correspondence and Records Coordinator

14 hours ago


Brisbane, Australia Transport and Main Roads Full time

In the role of Correspondence and Records Coordinator you will facilitate high-level divisional correspondence in conjunction with the Senior Correspondence Advisor and the broader correspondence team. You will also assist with divisional information and records management activities.

**Accountabilities include**:

- Correspondence:

- Coordinate, compile, edit and process the division's executive and ministerial correspondence, briefing notes, parliamentary requests and other correspondence in a timely and effective manner.
- Prioritise incoming documents and relay promptly to divisional action officers for the preparation of draft replies in accordance with corporate standards and protocols.
- Monitor the standard of divisional correspondence for timeliness, content and standards in accordance with government and departmental policies. Monitor responses for these issues and negotiate changes as necessary.
- Monitor systems and processes to ensure the division meets deadlines for executive and ministerial correspondence.
- Information management and recordkeeping:

- Provide advice and support to PPI management and staff regarding information and records management in accordance with departmental policies and procedures.
- Support PPI's information management and recordkeeping compliance program through auditing and analysing finalised DMS profiles. Educate and assist clients in information management and recordkeeping.
- Provide information and records management system training to PPI staff.

**o Provide archival records services including**: appraisal, sentencing, disposal, storage and preservation of records.
- Ensure appropriate processes are followed for the transfer or destruction of documents.
- Retrieval records on behalf of the division.
- Carry out administrative tasks in accordance with divisional, departmental or government procedures, policies, legislation, standards and directives.
- Liaise, consult and maintain effective relationships with team members, and internal and external clients.
- Deliver tasks and activities individually or as a team member, with an emphasis on meeting deadlines within quality and time constraints.
- Actively participate in performance conversations to build and support a culture of performance improvement.

This position reports to the Principal Advisor (Correspondence).
Joining the correspondence team will give you a down-to-earth working environment with a highly skilled and collaborative team, along with competitive remuneration, training and benefits. There will be a wide range of opportunities for you to grow and develop your skills and progress your career. So if you are highly detailed and love working with a dynamic team, this role is for you.

**Additional Benefits this role offers**:

- Work and Life balance, including 'flex time' and flexible work arrangements with hours that suit you and a working from home option.
- Beautiful city location near the Brisbane City Botanical Gardens with just over 10-minute walk from Central station.
- Work with a supportive team with a high level of training and development invested in each staff member.
- Generous leave including:

- 4 weeks annual leave
- 2 weeks sick leave per year
- Long-service leave after 7 years
- Salary sacrificing
- parental leave
- generous superannuation (employer contribution of up to 12.75%)
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Australia Transport and Main Roads Full time

    **Some of your responsibilities will include**: - Coordinate, develop and monitor correspondence related to assessments of major transport infrastructure projects, Infrastructure Australia, the Department of State Development, Infrastructure, Local Government and Planning, Queensland Treasury and other agencies. - Support the Director (Project Evaluation)...


  • Brisbane, Australia Queensland Fire Department Full time

    About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and...


  • Brisbane, Australia State Development, Infrastructure, Local Government and Planning Full time

    » Demonstrate excellent organisational skills and an ability to manage conflicting priorities in order to register, action, coordinate, and track formal correspondence, briefs and requests. - Show high-level critical thinking and attention to detail to review complex and sensitive correspondence and briefing documents - ensuring clear, accurate and...


  • Brisbane, Australia Transport and Main Roads Full time

    In the role of Correspondence Officer, you will provide high level business and administrative support to Land Transport Safety and Regulation (LTSR) and Maritime Safety Queensland (MSQ) Branches including the Offices of the General Managers. **Accountabilities include**: - Coordination of LTSR and MSQ Branches executive and ministerial correspondence,...


  • Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Branch Manager, Delivery Services Branch. The Correspondence Coordinator is responsible for the coordination, preparation, allocation, proofing and tracking of the full range of executive documentation ensuring timeframes, protocols and quality standards are met within the Office of the Deputy Director-General, eHealth...


  • Brisbane, Australia Queensland Health Full time

    **The role**: As the Correspondence Coordinator, it will be your responsibility to draft, monitor, coordinate and quality check the preparation of all executive documentation on a wide range of health and ICT matters including Ministerial, Senior Executive and parliamentary correspondence. You will Liaise with staff from the Office of the Executive Director...


  • Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $110,000 per year

    What you'll doFollow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.Maintain effective and efficient administrative processes for the coordination of all executive correspondence including Ministerial, Senior...


  • Brisbane, Queensland, Australia Department of Health - Queensland Full time $90,000 - $110,000 per year

    What you'll doFollow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.Maintain effective and efficient administrative processes for the coordination of all executive correspondence including Ministerial, Senior...


  • Brisbane, Australia Regional Development, Manufacturing and Water Full time

    Operating within Cabinet and Executive Services, you will lead the correspondence team in the coordination and provision of comprehensive and timely ministerial and executive support to the Minister for Regional Development and Manufacturing and Minister for Water and the Director-General. You will also be responsible for developing, managing and maintaining...


  • Brisbane, Australia Transport and Main Roads Full time

    The purpose of the Correspondence Officer is to provide high-level business and administrative support to the LTSR branch. Some of your responsibilities will include, but are not limited to: - Coordination of LTSR executive and ministerial correspondence, briefing notes, parliamentary requests and other correspondence in a timely and effective manner....