Sales Manager

2 weeks ago

Tempe, Australia IKEA Full time

Who you are

As a person you are passionate about people, business and continuously driving better performance. You have an inherent passion for home furnishing, Life at Home and ensuring customer needs are met across an omnichannel retail landscape. As a strategic

leader you are motivated to identify commercial opportunities to contribute to IKEA’s growth, whilst keeping a pulse of the market regarding customer, competitor and market behaviour. Through your influential leadership you thrive in building relationships with stakeholders and leading the commercial agenda through collaboration with commercial partners to deliver business goals. For this role, you will be required to have a robust commercial background and previous and proven experience with leading large teams to

achieve business goals and growth.

**Your responsibilities**

As Sales Manager, you will lead the commercial agenda by optimising the shopping experience to secure customer satisfaction, increased sales and profitability. Your responsibilities will include, but not limited to:

- Lead and secure the commercial action plan for the store, maximise sales and generate sustained long-term profitability to ensure the store is a leading omnichannel retailer in the market.
- Secure a consistent, seamless and positive customer experience through all touchpoints and channels.
- Analyse the market potential and actively collaborate with stakeholders within and outside of the commercial function to ensure the store is performing optimally and maintaining local relevance through all sales channels.
- Measure, secure and follow up on sales performance by using data and insights to deliver on business goals and KPI’s.
- Secure successful implementation of country priorities and the sharing and implementing of good solutions.
- Secure succession planning and competent high-performing teams and leaders who are empowered to actively contribute to the commercial agenda, business goals and delivering an excellent customer shopping experience.

**Together as a team**

As part of the store senior management team, you will support us to achieve an enjoyable, convenient and successful buying experience in all channels that will lead to increased sales and sustained long-term profitability. By optimising sales priorities and using commercial activities we will secure the total IKEA offer and create a better everyday life for our customers

What you need to know

This role is permanent full time and based in IKEA Tempe, NSW.

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