Sales Department Manager

**Job ID**: 298280
- **Date posted**: 15/07/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information
- This role is Permanent Full-time, 76hrs/fortnight
- This role is eligible for domestic and international relocation
- The shift times are between 08:00am to 9:30pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).

**About this work area**As Sales Department Manager (Shopkeeper) your responsibilities will include:

- Optimising sales and profitability of the home furnishing departments in your area of responsibility by taking full ownership of the range and activating the IKEA commercial priorities.
- Developing a deep knowledge of the range, and a strong understanding of our customers, the local market and trends, acting quickly on commercial opportunities and customer feedback.
- Working side by side with your team on the shop floor, mentoring, coaching, and building competence with a commitment to building succession and supporting their development
- Embedding the IKEA Concept and maintaining highly commercial, inspiring, and visually appealing departments where customers always find it easy to shop.
- Connecting the wider IKEA strategies to your team’s contribution to actively build a high-performance culture, empowering your team to create value for our customers.
- Managing accurate range forecasting, sales steering, and quickly adjusting when needed to meet volume commitments.

To be considered for this role experience in the following is essential:

- A minimum of three years of leadership experience within a high-volume commercial environment (Department or Store Manager, Key Account Manager, B2B or B2C Sales Leader or similar), with ability to demonstrate a successful track record of achieving sales and profitability targets.
- Experience building a high performing team, leading performance, development, competence building, and securing succession for leadership/specialist roles.

Who you are As Sales Department Manager (Shopkeeper) you are or have:

- Experience delivering a commercial activity plan and sustaining long-term growth within an omnichannel retail landscape.
- Strong interest in home furnishings with the proven ability to gain a deep understanding of the local home furnishing market and your range in order to maximise selling opportunities.
- Experience building a high performing team and securing succession. You resonate with the IKEA values and lead by example, supporting and developing your team with a continuous improvement mindset.
- Proven ability to collaborate and influence across functions and communicate effectively at all levels of the business.
- Adaptability and experience leading and embedding change.
- You communicate in an inclusive, inspiring, and straightforward way and treat others as equals while being able to influence with your knowledge and perspective.
- A senior level of leadership capability with experience leading the business through your people and together making things happen with flexibility, simplicity, and speed.
- Proven experience delivering and implementing short
- and long-term action plans and consistently reaching performance goals.

**We need people like you**At IKEA, work is so much more than a job. Come join us