Sales Team Leader

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself." **Location** - Sydney (Tempe) **Employment type** - Full Time Permanent **Department** - Sales & Commercial **Deadline** - 2025-10-24 **Our team within IKEA** - At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. **What you need to know** - Working at IKEA has its benefits and rewards: - 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more - 24/7 access to our Employee Assistance Program for health and wellbeing support - 15% Co-worker discount - Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant - Co-worker uniform provided - Free Co-worker parking - Bonus programme (where eligible) - Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) - Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional information: - This role is Permanent, Full-time, 76hrs/fortnight. - Applications close Friday 24 October 2025 - As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday). **About this work area** - As Sales Team Leader your responsibilities will include, but are not limited to: - Drive sales growth by understanding our customers’ needs, analysing the local market, and monitoring competition to prioritise products and services that enhance profitability. - Securing operational performance and development of dedicated area of the business - Responsible for execution of central solution and ways of working as well as development and constant improvement of local ways of working and internal service agreements. - Develop and maintain comprehensive product knowledge, sharing insights with both customers and team members. - Ensure a seamless and positive customer experience across both channels, consistently meeting customer expectations. - Lead and motivate team members to maintain an organised, well-stocked environment, ensuring the IKEA product range is presented in an inspiring and engaging way. - Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results. **Who you are** - As Sales Team Leader you are: - Proactive and customer-focused, using the right attitude and behaviours to actively drive sales and assist customers in their buying decisions. - Committed to developing co-workers by managing performance, providing coaching, and building a strong talent pipeline for future leadership roles. - Continuously proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business. - Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business. **We need people like you** - At IKEA, work is so much more than a job. Come join us **We need people like you** - At IKEA, work is so much more than a job. Come join us