Customer Experience Expert

14 hours ago

Padstow, Australia O'Brien Glass Industries Limited Full time

O'Brien Glass are looking for an experienced Customer Experience Expert to work within our wholesale division to support our Padstow Distribution Centre.

**Hours**:Monday - Friday 7.00am-3.00pm

**Pay**:$60,000 + Super

You will play a pivotal role in providing excellent service to our Wholesale customers upon purchasing glass products.

**About the Role**:

- Customer service face to face and over the phone
- Answering phone calls
- General Administration duties
- Maintaining stock spreadsheets up to date
- Invoicing
- Creation of pick slips
- Confirmation of pick slips
- Basic reporting
- Maintain internal and external stakeholder relationships as required

**About You**:

- Excellent written and verbal communication skills
- Demonstrated experience in a previous Administrator/Customer Service capacity (preferrable within a Distribution Centre/Warehouse Environment)
- Have strong customer service skills
- Thrive within a fast paced environment
- Excellent time management
- Proficiency in Microsoft Office Products with particular strengths in Word, Excel & PowerPoint
- Excellent attention to detail
- Able to work autonomously and co-cooperatively within a team environment
- Have a desire to learn and grow your career with O'Brien Glass

**The Perks**:
- Friendly and supportive team
- Ongoing learning and development
- Reward and recognition programs
- Career development opportunities

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all the criteria but feel like you could make a difference at O’Brien, please get in touch with our team.

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