Infrastructure Services Lead

**Job no**: 493446
**Work type**: Permanent - Full Time
**Location**: Brisbane CBD
**Categories**: Digital and Technology Group

**About WorkCover Queensland**

At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you’re someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover.

**About the Role**

As WorkCover embarks on an exciting growth phase marked by significant enterprise and digital transformation, you’ll play a pivotal role in this journey. Reporting to the Service Operations Manager, the Infrastructure Services Lead will lead the evolution and management of our IT infrastructure, encompassing both existing data centres and cloud migration efforts. Your responsibilities will include strategic planning, design, deployment, and ongoing maintenance to ensure our infrastructure remains robust, scalable, and secure. You'll manage a team of traditional database administrators, infrastructure administrators and network and security administrators.

You will oversee the migration of equipment to the cloud and the decommissioning of legacy systems while ensuring the effective maintenance of our current technology frameworks. Your experience in managing both on-premise and cloud environments will be crucial as you drive the implementation and delivery of our core strategy

If you’re looking to make a significant impact and lead with purpose, this role offers a unique opportunity to do just that, while leveraging your people leadership and technical leadership skills in a supportive and forward-thinking environment.

**About the Team**

Within our Digital and Technology Group, the Service Operations team values the diverse backgrounds and experiences of its individuals, fostering an environment where everyone’s voice is respected and heard. They offer support and guidance to one another, creating a strong sense of community within the team. In our workplace, there’s always space for laughter and jokes, ensuring that alongside productivity, enjoyment thrives too.

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

**How do I apply?**

To express your interest, please submit your resume and a two-page response to the following criteria:

- Demonstrated ability to lead and manage a diverse team effectively, including experience in people management, leadership, and mentoring, with a focus on translating strategy into actionable delivery while building team culture and supporting professional growth.
- Well-developed practical knowledge and experience in managing enterprise-level IT infrastructure, including server and network architecture, cloud services (AWS, Azure), virtualization technologies, and storage solutions
- Extensive experience in managing vendor relationships and third-party service providers, including contract negotiations, performance monitoring, and ensuring service delivery aligns with organisational goals.
- Proficiency in managing and delivering IT infrastructure operations and projects, and the ability to translate strategic objectives into actionable plans while ensuring execution and alignment with organisational goals.
- Proven ability to communicate technical information to non-technical stakeholders, negotiate with and influence stakeholders, and collaborate across cross-functional teams to achieve shared goals.

We are committed to finding amazing people to fill our vacancies but acknowledge that some standard recruitment processes do not always allow people, especially those from marginalised groups to shine. If there are any adjustments we can make or support we can offer in our recruitment process that will enable you to best present yourself and fully demonstrate your capability, please let us know how.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld).

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