Sme - Wintel & Vmware Administration

**_SME - Wintel & VMware Administration
- Sydney_**

**_ 1941056 - 2916248_**
**Job Type - Contract (6 Months)**
**Contract Type - Full Time**

Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among all segments of the industries
- Logistics, Facility Management, Education, Information Technologies, Telecom, FMCG, etc. It is guided, advised and supported by a team of eminent achievers having esteemed backgrounds from multiple industries.

**_ Position overview_**

Starling Services are urgently looking for **_SME - Wintel & VMware Administration_**_ in_ the market who are interested in working with us for a long-term contract job opportunity

If you are a highly passionate, motivated and qualified **_SME - Wintel & VMware Administration_**, who has all the required documents to get started and looking for a great work/life balance, we are interested in hearing from you

Experience: 12+ years
- Support Model: 24*7
- Major Incident Management: Yes
- Vendor support engagement: Yes
- On-Call Support: Yes
- Customer Facing Experience: Yes
- Communication: Excellent

**Required Skills**:

- Certified and Hands on OS support on Azure Cloud platform
- VMware Administration (ESXi 6.5 and above, SRM) - L3
- Hyper Converged Infrastructure (Cisco UCS, Dell VRTX, VxRack, vBlock, VxRail) - L3
- Windows OS Administration (OS: 2019, 2016, 2012,2008, 2003) - L3
- Microsoft Clustering (SQL Always On) - L2
- Active Directory Services - L2
- HP SIM Administration - L2
- Knowledge on Distribution Center management - L2/L3
- ITIL Process - L2/L3
- Agile Process - L2/L3

**Primary Job Tasks & Responsibilities**:
**Tower Lead**:

- Lead a diverse and complex Wintel, AD and Virtualization tower team supporting a large Cloud & on-premises infrastructure
- Responsible for achieving 100% SLA / KPI Compliance
- Work with customer stakeholders on a daily basis, understand critical business requirements and enable timely support
- Achieve consistent TOP CSAT thru rapport, work ethics, integrity and passion to excel
- Demonstrate strong 5 habits culture
- Mentor & lead the team by example

**Wintel & Vmware Administration**:

- DELL VRTX, VxRail, VxRack, vBlock cluster configuration and management, VM policy management & vSAN network management
- Hypervisor server installation, monitoring, incident management, patch management, server resource usage measurement
- VMware vCenter and vCenter Operations Management
- Solid working understanding of Risk & Vulnerability management
- Management of VMware SRM and virtual machine protection, execution of the recovery plan.
- Upgrading the Virtual Infrastructure to latest versions
- Upgrading the latest RCM upgrade VxRack and VxRail Systems
- Implement Site Recovery Manager (SRM)
- Deep demonstrable knowledge & solid experience in Incident, Change & Problem Management processes
- Strong focus on automation and working experience with PowerShell scripts

**Qualifications**
- Working knowledge of fundamental operations of relevant software, PC hardware, MS Office, and other systems
- Possesses and applies a comprehensive knowledge of Microsoft Server Operating System & Active Directory
- Understanding of ITIL processes and procedures and willingness to follow them
- Knowledge and experience of customer service practices
- A college degree (4 year) and/or a technology degree

**Key Competencies**
- Excellent verbal, written and electronic communication skills
- Strong Leadership and Team Management skills
- Self-motivated individual capable of independent work
- Analytical and logical thinker with the ability to define and present facts/information.
- Excellent interpersonal skills including listening, building rapport and an awareness of internal and external issues.
- Customer service orientation
- Problem analysis and solving skills
- Planning and organizing, attention to detail
- Effectively managers the expectations of business & IT to achieve service outcomes
- Effective composed leader - knows when to lead from in front, by example and from behind
- Takes ownership of the task, is accountable for the result and responsible along the way
- Collaborates well, is inclusive and makes everyone feel like a customer

**_We Offer_**

The opportunity to work for a major industry supplier with an appetite for growth
- A positive workplace with an ongoing commitment to continuous improvement and your development
- Competitive Salary
- Full-time Employment.