Business Assurance Manager

3 days ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Finance makes it easier for us to win together as a business. Our team works side-by-side with every other team to help bring commercial thinking into what they do and make moves that support our strategic business decisions.

We’re a vibrant and diverse team of problem solvers with commercial savviness and passion for retail. We’re deeply invested in each other’s development and collaborating effectively with the business. We also place strong emphasis on work life balance with flexible working options for both men and women.

**About the role**:
As Business Assurance Manager you will set the strategic direction for the Business Assurance Store Audit Program. Focused on keeping our stores safe, complaint for the benefit of our team members, customers, and the public. To help deliver this your will be responsible for;
- Develop and agree with stakeholders / implement the operating model and ways of working to deliver the Program.
- Develop and deliver the annual program (~1500 audits) through the effective program management of scheduling, training, communications, technology, site visits, self-assessments, targeted reviews and reporting.
- Deliver insights to senior stakeholders across the business to support improvement in risk management across stores / sites.
- Report on Program matters to the Coles Board Audit and Risk Committee.
- Manage the relationship and any procurement activity with the third-party provider of the Program.
- Drive continuous program improvement.

**About you and your skills**:
We are looking for a confident operator that can engage a variety of stakeholders to achieve desired outcomes. You will also have;
- Extensive experience including leadership / project experience
- Risk management, audit, compliance /regulatory environment or project management experience
- Operations experience, preferably in retail environment
- Demonstrated ability to manage complex, highly sensitive business outcome.
- Demonstrated ability to influence senior and multiple stakeholders to achieve agreed outcomes
- Tertiary degree, e.g. Bachelor of Commerce / Business / Economics, or risk management related discipline
- Strong influencing and interpersonal skills with the ability to communicate at all levels (executive leadership team, senior management and TMs)
- Outstanding critical thinking, analytical and problem-solving skills
- Excellent numeracy and Excel skills / Power BI skills; data analytics skills a plus

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 90827

Employment Type: Full time

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