Clinical Services Manager
1 week ago
Leadership opportunity within a respected and growing national business
- Diverse and meaningful work across the medico-legal and insurance landscape
- Based in Hawthorn East office with some interstate travel
**, Clinical Services Manager - Medico-Legal Services**
Lead operations, drive growth, and shape quality in a nationally recognised medical services provider.
IIME is a global leader in providing expert medical opinions on medico-legal and insurance matters, affiliated with the renown Altius Group. We are seeking a proactive and customer-focused Medical Services Manager to join our Victorian-based team in Hawthorn East.
In this full-time, office-based role, you will leverage your clinical expertise and exceptional organisational skills to oversee the day-to-day management of the Medical Law team, ensuring that the right experts are engaged for each case and that high-quality, timely reports are delivered. You will also play a crucial role in driving business growth and fostering relationships with stakeholders, including lawyers and medical professionals.
**Your key responsibilities will include**:
- Managing the daily operations of the Medical-law team including staff training and performance
- Leading recruitment and coordination of medical experts for medico-legal opinions.
- Building and maintaining strong relationships with clients, specialists, and stakeholders
- Ensuring timely delivery and quality assurance of expert reports
**To be successful, you will have**:
- A law background or health qualification with current registration with a professional body (e.g., Nursing, Physiotherapy, Occupational Therapy, or Paramedicine).
- Strong knowledge of medical terminology.
- Outstanding attention to detail and commitment to quality.
- Excellent communication, time management, and problem-solving skills.
- Proactive, independent work style with the ability to manage multiple tasks.
We’re looking for a driven professional with strong leadership, communication, and stakeholder engagement skills, ideally with experience in healthcare, legal or insurance sectors.
**We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.
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