Ecommerce Sales Support Associate

4 days ago

Mulgrave, Australia Beacon Lighting Full time

**2 x casual roles (at least 3 shifts per week)**:

- ** Weekend availability essential**:

- ** Hybrid working arrangements
- 1 day at the office, the balance work from home**

**About Beacon**

At Beacon Lighting, our reputation as Australia’s leading lighting specialist comes from our comprehensive range of the very latest lighting styles, trends and innovations and the most up to date designs. For us, lighting is not just about the flick of a switch, it influences the way we feel, work and live. Trading for over 50 years now, Beacon Lighting is a household name, and a stable company that continues to successfully grow the business.

**The Role**

You will work alongside our dedicated eCommerce Support team who will support with training and guidance as you build your confidence to answer inquiries. The working hours will be determined by the needs of the business, however you will be offered a minimum of 2 shifts per week which may include weekend work. Key responsibilities include:

- Driving eCommerce sales through exceptional customer service
- Providing administrative support for the Beacon Lighting group web sites and Trade Club.
- Being flexible with your availability, including working additional hours during periods of leave/absence
- Working in a Beacon Lighting store for your first 2 weeks to gain a hands-on experience with our products

**About You**

To be successful in this role, you will have:

- Previous experience in retail sales and customer service
- Strong communication skills with the confidence to sell products over the phone
- A moderate to advanced knowledge of Microsoft Outlook (Outlook, Excel and Word)
- Great problem solving skills and a knack for resolving issues
- Able to think on your feet and suggest solutions
- Equally happy to work autonomously as within a team

**Benefits**

In return for your efforts, you will receive a competitive rate of pay (with higher rates on weekends) and generous staff discounts, and a great supportive team culture. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years.

**How to Apply

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