Administration Officer

7 days ago

Mount Martha, Australia Bright & Duggan Property Group Full time

**Introduction**:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.
As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.
**Description**:
The Administration Officer (Front Desk) is responsible for being the first point of contact, the role will be the face of the office, providing our clients, both internal and external with level one customer service support.
**The Role**:

- First point of contact to meet and greet owners and clients.
- Management of incoming and outgoing calls, correspondence and calendar management.
- Data Entry.
- Strata roll updates (Management of personal data held in strata roll) and associated administration tasks.
- Management of body corporate searches.
- Management of information certificates and disclosure statements.
- Management of incoming and outgoing correspondence and eftpos transactions.
- Access device management for Buildings, Pools and Marina.
- Filing and archive management.
- Data updates and review.
- Mail out management.
- General administration and support for Strata and Facilities departments as directed.
- Management of meeting rooms and boardroom for daily meetings, stationary, Kitchenette, Office supplies

This is an office-based position, administration intensive, high attention to detail role. You will be required to work business hours Monday to Friday 8.30am-5.00pm
**Skills and Experiences**:
**About You**:

- High energy with the ability to juggle competing priorities, with a proactive, “can do’ attitude
- Proficient in Microsoft Office Suite (Word and Excel in particular)
- Strong attention to detail and accuracy and ability to demonstrate
- Ability to trouble shoot in a variety of situations before escalation.
- Preferred IT knowledge
- Minimum of 2 years of experience in administration
- Strong organisational and time management skills and ability to demonstrate
- Excellent communication skills, both written and verbal and ability to demonstrate
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy and ability to demonstrate

Why join us?
- Hybrid/Flexible Working options
- Excellent working environment - we are known for our flexible and inclusive working environment.
- On-going education and learning both internally and externally
- Employee Assistance Programs - we look after YOU.
- Salary Sacrifice Novated lease options.
- First Aid & Mental Health First Aid Officers on site to support YOU
- Wellness Leave
- Lucrative employee referral program
- Recognition and reward events
- Annual Flu shots
- Birthday Leave

The final stage of our process will involve a psychometric assessment, criminal background check, and reference checks.
Applicants must be legally entitled to work in Australia.

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