Program Manager

Role Purpose

The Program Manager is a cross-program delivery lead role and is responsible for driving coordination, alignment, and integration across all program streams to ensure successful delivery of program outcomes. This role is in service of both the streams and of the overall program management.

This role focuses on facilitating collaboration, managing interdependencies, and embedding agile practices to enable adaptability and efficiency. The Program Manager will act as a coach and leader across the program, empowering teams, optimizing delivery, and supporting program governance.

This role will be responsible for the people leadership (functional line management) of the stream project managers and recruitment of PMs for streams will be done in collaboration with the stream lead.

Key Responsibilities

Program Coordination and Alignment- Work with streams to optimize stream plans and develop the integrated program plan- Facilitate cross-stream planning, ensuring alignment with overall program goals and priorities.- Manage interdependencies between streams, identifying and addressing risks and bottlenecks proactively.- Maintain oversight of program progress, consolidating updates and reporting to senior stakeholders.

Leadership and Coaching- Coach teams to adopt consistent delivery frameworks and agile practices.- Foster a culture of collaboration, transparency, and accountability across the program.- Provide guidance and support to teams, empowering them to deliver effectively while addressing challenges as they arise.

Agile Facilitation and Optimization- Facilitate cross-program agile ceremonies such as Scrum of Scrums, program increment planning, and retrospectives.- Promote adaptive planning, prioritization, and continuous improvement to maintain program agility.

Stakeholder Engagement- Support stream leads in their engagement with senior stakeholders to ensure alignment and clear communication.- Partner with the Head of Transformation to manage stakeholder relationships, ensuring program priorities are well understood.

Program Governance and Reporting- Develop and maintain program-level documentation, including RAID logs, milestones, and dashboards.- Ensure timely and accurate reporting on program health, progress, and risks to senior leaders.- Contribute to the refinement of decision-making frameworks and governance practices.

Key Skills and Experience

Essential- Proven experience in program management within complex, multi-stream environments.- Strong leadership and coaching skills, with a track record of driving team alignment and collaboration.- Mindset that understands and enables effectiveness of streams and overall program- Deep understanding of agile frameworks and principles, with the ability to embed these practices at scale.- Exceptional communication and stakeholder management skills, with experience influencing senior leaders.- Ability to manage competing priorities, resolve interdependencies, and maintain focus on program outcomes.- Design thinking experience and approach

Desirable- Experience in transformation programs or organizational change initiatives.- Familiarity with agile tools such as Jira, Confluence, or similar platforms.- Skills in program governance and reporting, including risk management and interdependency mapping.

Key Attributes- Strategic thinker with a hands-on approach to execution.- Collaborative and adaptable, with the ability to build strong relationships across diverse teams.- Confident and assertive, with the ability to hold boundaries and manage complexity.- Committed to fostering a high-performing, cohesive program team.

Outcomes of Success- Effective alignment and coordination across all program streams- Strong adoption of agile practices and a culture of continuous improvement.- Clear, concise reporting that provides senior stakeholders with program health and progress insights.- Empowered teams delivering outcomes aligned with program objectives.

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives.

Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other,