Workplace Concierge

Company Description

At AECOM, we are delivering a better world. 

We believe infrastructure creates opportunity for everyone. Whether it is improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. 

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment, and new energy. We are one global team - 47,000 strong - driven by a common purpose to deliver a better world. 

Here, you will have freedom to grow in a world of opportunity.

You will help us foster a culture of equity, diversity, and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds, and expertise to create transformational outcomes for our clients. 

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. 

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. 

When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program, and construction managers - leading the change toward a more sustainable and equitable future. Join us and let us get started. 

**Job Description**:
“Where every arrival begins with excellence and every departure leaves a lasting impression.” _

AECOM has an exciting opportunity for a proven Workplace Concierge to join the team and oversee front of house operations in our Melbourne office.

What will a day in this role look like

+ Provide Audio Visual (AV) support for client and internal meetings, maintaining composure during technical issues. 

+ Supporting the organization and running of business events 

+ Coordinate office facilities and contractors to ensure a clean, inviting, and compliant workspace.

+ Collaborate effectively within a team, learning innovative technologies, solving problems efficiently, and adapting to changing conditions while maintaining a professional appearance.

+ Manage access passes for visitors and staff, ensuring smooth visits. 

+ Handle maintenance and supply contracts, maintaining a customer-first approach. 
- Due to the nature of this role you will be required to work full time in our Melbourne office from 8:30am to 5pm. _

**Qualifications**:
+ Ideally with 5+ years concierge experience in related roles, providing outstanding customer service, known to build strong relationships with stakeholders, and work well as part of a close-knit team. 

+ Friendly and outgoing personality and be someone that enjoys helping others and is known to go the extra mile to help. 

+ Enthusiastic about embracing audio visual technology (Teams) and becoming the go-to person for any assistance. 

Sustainable Legacies

AECOM has made the bold commitment to embed environmental, social and governance (ESG) principles into everything we do. We want to ensure that the work we do in partnership with our clients leaves a positive, lasting impact for communities and our planet. This means we have embedded deep cuts in carbon emissions, resilience to climate change and social equity and inclusion into all our projects. 

This is not an easy task and requires the dedication of Energy team members to continue driving transformation in the way we engage our clients, win our work, and deliver our projects. This role is a great opportunity to meaningfully influence projects in the Energy space - achieving net carbon zero emissions, embracing circular economy principles, improving social outcomes for our clients and communities, and fostering a culture of inclusion and respect. 

Additional Information

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About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to br