Workplace Concierge

4 weeks ago

Melbourne, Victoria, Australia JLL Full time
Overview

Join to apply for the Workplace Concierge role at JLL

Shaping the future of real estate for a better world. At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. We bring to life better, smarter, more innovative ways of working and approach our work in a warmer, more optimistic, and inclusive way.

What this opportunity involves:

This role delivers exceptional workplace experiences onsite with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensure compliance with standards, and drive engagement initiatives. The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.

Snapshot of the role
  • Deliver exceptional workplace experiences
  • Serve as primary point of contact for staff and visitors, managing front-of-house operations
  • Oversee day-to-day service delivery, ensuring compliance with standards and procedures
  • Implement and drive client engagement strategies and operational experience initiatives
  • Coordinate and support events, activations, and site tours
  • Meeting room management
  • Manage internal communications to enhance workplace culture and employee engagement
  • Interface with various stakeholders, including service partners and occupants; ensure operational requirements are met and health and safety standards are maintained
What we are looking for
  • 1-2 years' experience in hospitality, customer service, or related field
  • Motivated self-starter with a strong customer service orientation
  • Proactive with keen attention to detail and ability to balance multiple priorities
  • Excellent verbal and written communication skills
  • Adaptable in a fast-paced working environment
  • Strong organisational and administration skills
What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

How to apply

Interested candidates, please apply following the link below quoting job reference number REQ444954.

Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other

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