Head of Organisational Change Management

**WORK TYPE**: Full Time **LOCATION**: Brisbane **JOB TYPE**: Business Improvement, Process Improvement, Analysis and Reporting, All Leadership/Management, Business Performance **APPLICATIONS CLOSE**: **Head of Organisational Change Management**: **Head of Organisational Change Management** **Brisbane** **Full time** Hello. We’re Virgin Australia. And we’re back (in a big way). We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do. **What you’ll be doing**: The objective of the Head of Organisational Change Management role is to oversee all change management activities at Virgin Australia. Ensuring change management professional standards are followed, building the change management capabilities across the organisation, implementing change management reporting metrics, and executive reports on change management. The Head of Organisational Change Management will oversee, through a matrix reporting structure a group of change managers (up to 10) working on high priority change across the business. Establishing and leading change capability and practice for enterprise-wide organisational transformation programs, and people change approach and principles; defining playbooks, tools and measurements to be used. You will be required to partner closely with key stakeholders to adapt enterprise approaches to divisional needs, which entails working with senior leaders across all functions; acting as an advisor, deploying strategic level change and transformation across the business. **_ Key responsibilities - _** - Strong change management pattern recognition and diagnostic ability to work in critical / high risk areas of transformation - Ensuring consistent tools and templates used for managing change, change plans and change impact assessment - Up-skilling of other resourcing in the business in change practices to have a standard set of capabilities across the business - Ability to synthesise and communicate information related to change management to senior sponsors and the executive leadership team - Identify risks and opportunities to present and communicate recommendations to senior stakeholders - Attend/lead relevant change governance forums, working closely with the Head of Strategic Communications to ensure a coordinated approach to change and communications - Create a community of change practice, connecting people in the business that work on change management - Upskilling other resourcing in the business in change practices to have a standard set of capabilities across the business. You will be an experienced change management leader, who has a passion for creating and implementing effective change transformation programs. Your prior experience in management consulting has fine tuned your skillset in influencing stakeholders and driving positive outcomes. You naturally act as a thought partner, taking the role of an advisor, with your collaborative nature and high level understanding there is no "one best way" approach to change. Your curious mind and willingness to learn the Virgin Australia business will assist in your ability to design an approach to change accordingly and suggest relevant interventions based on the impacts being assessed. **_ Experience and skills_** - Post graduate level education in change management - 10 -15 years' of experience in organisational change and or implementation - Specific change management methodology certification (desirable) - MBA (desirable) - High level understanding of Change Management methodologies - Ability to conduct change impact assessments - Practical problem solver **What you’ll get from us** We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to): - Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year) - Flexible working arrangements (including work hours and work from home) - Discounts on travel insurance, car hire, accommodation and experiences worldwide - Discounted Virgin Australia Lounge membership - Hospitality, retail, technology, beauty services and wellness discounts - Wellness support, including the _betterme_ digital wellbeing platform - A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial - Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you **Equality rules** **COVID-19** The safety and security of our people, guests and operations come first. Always. That’s why we’v