Network Delivery Manager

**The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.**

At **NRI Australia & New Zealand**, we partner with our clients to deliver cutting-edge digital solutions, from **business strategy and consulting to infrastructure and managed IT services**. Backed by a **global presence**, we operate with local decision-making authority, ensuring that our technology solutions are innovative, effective, and aligned with business outcomes.

**The Opportunity**
We are seeking a **Network Delivery Manager** to lead the ongoing performance and improvement of NRI’s network capability across Australia and New Zealand. This role is focused on **optimising team performance**, ensuring seamless service delivery to our clients, and maintaining high standards of network reliability, security, and scalability.

You’ll work closely with technical leads, engineers, and service delivery teams to drive operational excellence, maintain strong vendor relationships, and guide the adoption of best-practice network technologies. This position will suit somebody who has been off the tools for the last 2 to 7 yrs, but has kept abreast of the latest Network Technology advancements and trends and be able to guide and mentor their team.

**Key Responsibilities**
- Oversee the operation, optimisation, and performance of national network infrastructure and services.
- Lead, mentor, and support a high-performing network team across multiple locations.
- Ensure the delivery of reliable, secure, and scalable network services in line with client requirements and SLAs.
- Collaborate with service delivery, cloud, and security teams to maintain end-to-end service quality.
- Manage vendor relationships, licensing, and budgets to achieve best value and continuity of service.
- Drive the adoption of modern network technologies including SD-WAN, Zero Trust, and automation tools.
- Maintain governance and compliance with industry and security standards.

**What You Bring**
- Proven experience leading or managing a network operations or engineering team within a **managed services environment (MSP)**.
- Strong technical foundation across:

- Cloud networking (AWS VPC, Azure VNets)
- Network automation (Ansible, Cisco DNA Center)
- Firewalls (Palo Alto, Juniper, Check Point, Fortinet, F5)
- Network monitoring tools (SolarWinds, Nagios, or similar)
- Strong understanding of enterprise networking principles, security, and performance optimisation.
- Ability to coach, mentor, and lift the capability of technical teams.
- Excellent communication skills and a collaborative leadership style.
- Relevant certifications such as CCNP, CCIE, or equivalent highly regarded.

**Qualifications & Certifications**
- Industry-recognised **Network & Security Certifications** (e.g. **CCNP, CCNA, CCIE**).
- **TOGAF certification** is highly desirable.
- **AUSTRALIAN CITXIZENSHIP**

**Why Join Us?**
- Be part of an **industry-leading team** driving **network transformation** on a national scale.
- Work with **next-generation technologies** in a highly **innovative and collaborative environment**.
- Enjoy a **flexible, dynamic workplace** that values leadership, expertise, and professional growth.

**WHAT’S IN IT FOR YOU?**

**In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you’ll be rewarded with a career changing experience only consulting can provide.**
- Diverse and challenging project work
- Flexible public holiday benefits and option to purchase up to 2 additional weeks leave per year
- Training and development opportunities
- Salary sacrifice, motor and novated leases
- Committed health & wellbeing plan including Employee Assistance Program
- 12 weeks paid parental leave, increasing to 20 weeks for 5+ years service
- Corporate partnerships

**DIVERSITY & INCLUSION**
**We value our collaborative culture and work together to support a variety of community organisations and social issues.**

**_Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward - so that you’re always ahead of tomorrow._**

**_We’re that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success - across business, government and beyond._**

**_We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space - with local decision-making and authority. And we’re powered not just by technolo