Service Specialist

7 days ago

Sydney, Australia Aon Corporation Full time

Posting Description:

- Join a Global company with a flexible working policy
- Bring your world class customer service skills
- Working with Insurance Commercial Clients in Paramatta

**Service Specialist**

The Service Specialist will be responsible for completing various insurance client service support tasks. This role requires you to support, organise, be efficient and provide outstanding customer service to our internal teams and commercial clients.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
- As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**
- Receive daily task requests and support different clients, colleagues & business areas
- Interact with Insurers and external partners to improve client servicing
- Actively participate in insurance policy pre-renewal, renewal and post-renewal activities including internal strategy meetings, drafting quotations and placing slips, and crafting renewal reports
- Review and analyse renewal information from clients for accuracy, gaps and opportunities
- Reporting and documentation
- Demonstrate a solid understanding of key products and coverage in policy wordings and be able to explain these to clients and colleagues

**How this opportunity is different**

Be a part of a growing and capable team that provides excellent customer service and career growth opportunities.

**Skills and experience that will lead to success**

This role will suit someone who works well with volume, is a self-starter and is highly client service focused.
- Good attention to detail
- Able to display good attitude and customer focused
- Highly organised
- Ability to meet deadlines within an encouraging and team focussed environment
- This role could suit a graduate or someone with customer service or administration experiences
- Experience using software programs, such as Word, Excel, and PowerPoint

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
- #LI-HL1

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