Customer Service Officer

2 weeks ago

Horsley Park, Australia Chandler Macleod Full time

Chandler Macleod is seeking an experienced Customer Service Representative to join our client for a full time, Permanent Opportunity based in Horsley Park.

This role will be responsible for being the first point of contact for inbound calls, responding to customer enquiries, taking orders and supporting the sales representatives.

The duties of the role will include but not be limited to:

- Manage incoming telephone calls & sales enquiries
- Process purchase orders & liase with suppliers
- Process supplier invoices
- Providing information to customers over the telephone and front counter
- Manage supply only and supply & install orders
- Maintain On Site Companion (OSC) for supply & install orders
- Process credit card payments received from customers
- Liase with internal and external stakeholders
- Provide support to the broader NSW team as required

To be suitable for this role you will have:

- Excellent communication skills
- Minimum 2 years experience working in customer service.
- Ability to complete multiple tasks with varying levels of priority.
- Strong time management, administration and organisational skills.
- Excellent attention to detail.
- Positive attitude and a strong work ethic.
- Focus on delivering excellent customer service

if you suit the above criteria please APPLY now - Sarah

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