Customer Service

1 week ago

Horsley Park, Australia Alexander Appointments Full time

Horsley Park location | $34 per hour + Super
- Flexible to cover shifts between 8am - 6pm, Monday to Friday Monday
- Temp to Perm opportunities | No access to public transport

Customer Service - Call Centre
- Horsley Park location | $34 per hour + Super
- Flexible to cover shifts between 8am - 6pm, Monday to Friday Monday
- Temp to Perm opportunities | No access to public transport

**About the Company**
This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for their ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer orders.

**About you**
Ideally, you will have a background in Customer Service within a call centre environment or within Transport and Logistics and are available to work across 3 shifts rotating on a weekly basis, 8am-4pm, 9am-5pm and 10am-6pm

This is a high volume fast paced role that will require accuracy and an eye for detail.

**About the role**

Reporting to the Customer Service Supervisor, you will be responsible for the following:

- Answering incoming calls, providing excellent customer service
- Making outbound calls to follow up on deliveries
- Processing bulk customer orders
- Accurately entering data into Excel spreadsheets & Oracle database
- Resolving customer complaints

**The benefits on offer**
- Onsite parking
- Monthly lunches
- A vibrant working environment
- Training and mentoring and possible cross-training in other departments

**How to apply

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