Customer Service Officer

1 week ago

Wetherill Park, Australia Momentum Consulting Group Pty Ltd Full time

**About us**

2 Customer Service Officer's, located in Wetherill Park.

Currently recruiting for 2 Customer Service Officer's with an immediate start.

**Benefits**
- Monday to Friday
- Work/life balance
- Great team environment
- Career progression available
- Opportunity to move into a permanent role

**About the role**

As a Customer Service Officer you will be responsible for the following:

- Data entry: use of Dynamics 365 (D365).
- Deal with customers through various channels such as telephone, electronic communication, or face-to-face interactions.
- Promptly reply to any inquiries from customers.
- Keep records of customer interactions and transactions.
- Communicate with internal departments and coordinate with them as needed

**Shift Pattern**: Monday to Friday 8am - 4.30pm

**To be successful, you will possess the following**:

- Experience in Supply Chain, and an understanding of sales, distribution and logistics in a warehouse environment.
- Excellent interpersonal and communication skills.
- Experience in a B2B Customer Service environment.
- Proven experience in a customer-centric role.
- Experience with ERP Microsoft D365 or Aspect or similar.

**How to Apply**

If this sounds like an opportunity you would be interested in, make sure to **APPLY** today.

For any questions, feel free to reach out to Jack on 02 9267 8211.
- Momentum is extremely passionate about providing equal employment opportunity for all. We are committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply._

**Job Types**: Full-time, Casual

**Salary**: $33.00 - $35.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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