Receptionist

2 days ago

Sydney, Australia DroneShield Limited Full time

Work with cutting edge technology, making the world a safer and more secure place. DroneShield (ASX:DRO) offers an opportunity to solve some of the world’s most challenging technical problems in Electronic Warfare, Artificial Intelligence and Machine Learning, RF sensing, Sensor Fusion and distributed systems. Working with high profile customers across militaries, government agencies, airports, critical infrastructure, law enforcement and many others.

This role is in the DroneShield Sydney headquarters in Sydney CBD. There are approximately 320 staff based in the 4,000sqm facility today, scheduled to grow to approximately 400 staff by end of 2025. Overseas on the ground presence includes USA, Denmark, Mexico, and UAE, as well as distributors in over 70 countries globally.

**About the role**

**Responsibilities, Duties and Expectations**

DroneShield is seeking a professional, organised, and customer-focused Receptionist to join our Operations Team in Sydney.

As the first point of contact for visitors, clients, and callers, the Receptionist will ensure a professional and welcoming environment while managing front desk operations and providing administrative support to various teams. This role plays a key part in maintaining smooth office operations and upholding DroneShield’s reputation for professionalism and service excellence.

**Qualifications, Experience and Skills**

**Front Desk and Visitor Management**
- Greet and welcome visitors, ensuring sign-in/out procedures are followed.
- Issue visitor passes and notify relevant staff of arrivals.
- Maintain a tidy and professional reception area.

**Communication Handling**
- Handle incoming and outgoing mail, packages, and courier arrangements.

**Administrative Support**
- Manage meeting room bookings, catering, and preparation for visitors.
- Maintain office supplies and coordinate orders when required.
- Assist with document preparation, data entry, and filing.
- Provide administrative support to Operations and other teams as required.

**Facilities Coordination**
- Support safety and security processes, including evacuation procedures and access pass management.

**Qualifications, Experience and Skill**

**Required**
- Previous experience in a receptionist, front desk, or customer service role.
- Excellent verbal and written communication skills.
- Strong organisational skills with attention to detail.
- Proficiency in Microsoft Office (Word, Excel, Outlook) or equivalent software.
- Professional presentation and interpersonal skills.

**Desired**
- Experience in a corporate or defence/technology environment.
- Familiarity with multi-line phone systems and office equipment.
- Ability to handle sensitive information with discretion.

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