Aps3 Administration/receptionist
5 days ago
**About the company**:
As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. We are currently seeking an experienced Admin and Customer Service professional for a 12-month contract for a federal government department based in Mt Pleasant, WA.
**About the role**:
- First point of contact for calls coming into the contact centre
- Completing simple first contact resolution enquiries
- General administration duties including data entry, diary management, file and document management
- Assisting with event organisation
- Invoice processing
- Travel coordination
- Quality record-keeping and documentation/data integrity
**About you**:
- Exceptional communication skills
- Experience in a customer service/contact centre role paramount
- Exposure to sensitive information in previous roles advantageous
- Can adapt to a diverse spread of enquiries
- Sound understanding of strict policies and procedures
- Have the ability to prioritise work load and multi-task
- Ability to work well in a team
- Work in and adapt to a changing environment
- Demonstrate a high level of relevant computer literacy skills
- Commitment to holistic customer service
**Benefits**:
- Part time hours - 2 days a week
- $39-$45 per hour + super
- 12 month assignment
- Mt Pleasant, WA location
- ASAP start
- Great team environment
**_ _**
**_** Please note to be eligible for this role you must be an Australian Citizen and be willing to complete a Federal Police Clearance as well as obtain a Blue Card **_
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