Receptionist/Administrator

3 days ago

Perth, Australia NHS Full time

We are a busy 11,000 patient GP practice in Northamptonshire looking for an Receptionist/Administrator for over 20-30 hours per week to join our friendly team.

Opening hours 8.00am - 6.30pm Monday to Friday.

We would be looking for someone who can provide flexible cover during opening times.

Main duties of the job

The role will be split between administration duties and carrying out reception tasks including

- Assisting the reception/admin team with front desk cover answering telephone
- Scanning and Clinical coding and document management
- Registrations of new patients
- Responding to emails
- Processing repeat prescription requests

About us

We are a medium sized village GP Practice in Bugbrooke Village. We are made up of :

- 4 GP Partners
- 2 Practice Nurses
- 3 HCA's
- Admin and reception staff
- Practice Manager
- Patient service manager

Job responsibilities

The successful candidate will have :

- Confident Telephone manner
- Excellent communication skills, both written and verbal
- Extensive customer service experience
- Ability to work under pressure
- A can-do attitude and willingness to learn

General Practice experience and knowledge of Systm1 clinical system is preferred but all candidates meeting the essential criteria above will be considered.

Person Specification

Experience

- Experience of working within a healthcare or GP Surgery setting preferred
- Good IT skills including knowledge of Microsoft word with a willingness to learn other software packages.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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