Intensive Tenancy Support Officer

Full-time_, _permanent opportunity based in Regency Park, with travel to tenants’ houses
- Generous salary packaging available - maximise your take home pay
- Make a difference in the lives of vulnerable individuals and families with complex needs with the goal of maintaining tenancy.

**What we offer**:

- Flexible working options - tell us what you need for that work-life balance*
- Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
- Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
- Paid parental leave, including superannuation paid on parental leave
- Paid study leave, and financial education assistance up to $6,000
- Genuine career development opportunities across Believe Housing Australia and AnglicareSA
- Discounted motor vehicles and gym memberships
- BUPA and Medibank health cover discounts
- Access to our Employee Assistance Program for you, and your family

**Who are we looking for?**:
Are you looking for a rewarding role where you can use your community services and case management expertise to empower vulnerable individuals to sustain long term tenancies?

Your experience in case management, including assessment, planning, and advocacy, will allow you to develop comprehensive case plans and advocate effectively for your clients’ needs. There is a significant focus working alongside clients to improve property condition as well as any contributing factors.

You'll be skilled in trauma-informed practices, social justice principles, and understanding the needs of diverse populations, equipping you to provide empathetic and effective support to clients from various backgrounds.

This role is aimed to be intensive not on-going support. The sole purpose is to assess the tenants' situation, identify their gaps and then connecting them to the help they need so they can have a successful tenancy.

**What can you expect to be doing?**:
In this role, you will use your skills and experience to encourage those at risk of becoming homeless to improve the quality of their lives and reach their goals, as well as strengthen their connections within the community.
- Provide housing assistance to individuals and families with complex needs, supporting them to achieve positive outcomes.
- Work with tenants to improve property conditions and addressing any underlying issues.
- Offer flexible, client-centred interventions addressing issues like physical and mental health.
- Develop plans with individuals and families whose tenancy is at risk of termination
- Promote links with support networks
- Manage caseloads, record client information accurately, and stay updated on relevant policies and best practices.

**What do you need to bring?**:

- Tertiary education in community services or related field, or demonstrable experience in a relevant sector.
- Knowledge of social justice principles, housing, and homelessness issues.
- Proven experience in case management, including assessment, reporting, planning, referral, and advocacy.
- Ability to build and maintain effective networks, work autonomously and as part of a team, manage high workloads, and motivate clients towards their goals.

**Who is Believe Housing Australia?**:
Believe Housing Australia is a leading social and affordable housing provider, delivering safe and secure housing, and tenancy services.

Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a fully owned subsidiary company of AnglicareSA. The organisations still share core values and a strong belief in the vision of justice, respect and fullness of life for all.

Believe Housing Australia is a nationally accredited Tier 1 Community Housing Provider with a strong track record in the provision of social and affordable housing throughout South Australia. The Believe Housing Australia brand was launched in March 2022, however the business has been operating for more than 20 years.

At Believe Housing Australia, we understand that housing is fundamental to people leading a full life. Having a place to call home enables individuals and families to believe in a better future, find their sense of belonging, and become all that they want to be.

Believe. Belong. Become.

**How to Apply**:
**Applications close 9:00am Friday, 24th January 2025**
- We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining Believe Housing Australia and visit our website for details on our Aboriginal Housing Services._

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