Quality Advisor, Contact Centre

**As the Quality Advisor, you will: - Monitor the work of Contact Centre team members to evaluate service delivery quality and identify coaching, training and development needs. - Coordinate and facilitate one on one feedback and coaching sessions with contact Centre team members to improve customer service quality. - Research, assess and report on...

**As the Quality Advisor, you will:- Monitor the work of Contact Centre team members to evaluate service delivery quality and identify coaching, training and development needs.- Coordinate and facilitate one on one feedback and coaching sessions with contact Centre team members to improve customer service quality.- Research, assess and report on identified...

Permanent Full Time Roles Rostering that Supports a Great Work/Life Balance On the Job Training and Opportunity to be Part of a Growing Business In our Contact Centre we’re passionate not just about training and developing you for the role you’re in, but nurturing, coaching and developing our employees to be the best version of themselves and setting...

Contact Centre agent role in Brisbane **Your new company** This organisation is committed to providing Queensland with the best service possible. They are looking to hire a Contact Centre Agent in their Brisbane office. **Your new role** Reporting to the Contact Centre Team Leader, your primary role purpose will be to deliver a specialised customer...

There's No Us Without U. Care with Us, for Today and TomorrowThere's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. A career with Urban Utilities is about enriching the quality of life. Join...

Permanent Full Time RolesRostering that Supports a Great Work/Life BalanceOn the Job Training and Opportunity to be Part of a Growing BusinessIn our Contact Centre we're passionate not just about training and developing you for the role you're in, but nurturing, coaching and developing our employees to be the best version of themselves and setting them up...

**About the role** Based at our **Newstead office**the **Contact Centre Officer**will work within our award winning small inbound customer contact centre to provide exceptional customer service whilst providing solutions to queries. You will need to take ownership and initiative to solve customer problems, working across the business with interpersonal...

OverviewJoin to apply for the Contact Centre Team Leader role at Unitywater.Direct message the job poster from Unitywater.About usUnitywater operates in one of Australia's most exceptional environments in terms of natural beauty, geographical and demographic breadth. Proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and...

**Posted**: 24/09/2025 **Closing Date**: 23/10/2025 **Job Type**: Permanent - Full Time **Location**: South Brisbane **Job Category**: Marketing & Sales **Job Description**: **About the role**: The Contact Centre Officer works under direction of the Team Leader, Contact Centre in delivering against each of the areas of accountability outlined below. The...

**About the role**Based at our **Newstead office**the **Contact Centre Officer**will work within our award winning small inbound customer contact centre to provide exceptional customer service whilst providing solutions to queries.You will need to take ownership and initiative to solve customer problems, working across the business with interpersonal...