Contact Centre Agent

Permanent Full Time Roles Rostering that Supports a Great Work/Life Balance On the Job Training and Opportunity to be Part of a Growing Business In our Contact Centre we’re passionate not just about training and developing you for the role you’re in, but nurturing, coaching and developing our employees to be the best version of themselves and setting...

It's an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within Australia and New Zealand for all things storage.Established in 2000, National Storage is one of Australasia's largest self-storage providers, tailoring self-storage solutions in 270+ storage centres across Australia and New...

Join Our Team and Shape the Future of Patient CareAt Qscan Group, we are committed to the patient and referrer experience, positioning ourselves as a leading provider of quality radiology services. Recent feedback from our patients, referrers, and teams has driven exciting national changes to enhance our pre-clinic service delivery – and now you can be...

510562 - Brisbane, QLD, 4000 - Customer and Marketing - Permanent Full time Add to favourites Favourite View favourites G8 Education is one of Australia’s largest early education and care providers, with more than 420+ centres across Australia and over 10,000 team members who are all helping shape the lives of over 42,000 children every day. Our core...

Maxima Tempskill is seeking an experienced outbound contact centre agent that is available to commence work asap in the Brisbane area. Our client is seeking someone who is available now to start on a casual basis with up to 38hours per week. SKILLS, KNOWLEDGE and EXPERIENCE: - Excellent customer service and phone manners - Proven ability in outbound...

Permanent full-time role - Rotating roster - 9 day fortnight **About Qscan** Qscan Group is the premier of radiology services in Australia, encompassing five leading brands across the country - Qscan Radiology Clinics, North Coast Radiology, South East Radiology, Envision Medical Imaging and Alpenglow Australia. We care about growing and developing our...

**Role : Team Leader Operations - Contact Centre** **Work Experience** 1-4 Years’ Experience in managing a Team preferably in Customer Support(Voice) **Technical Skills** - Knowledge on Computers & Networking - Proficiency in excel & other analytical tools - Good to have skills - Transition Experience - Knowledge of SIX Sigma or other quality...

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

**About the role** Based at our **Newstead office**the **Contact Centre Officer**will work within our award winning small inbound customer contact centre to provide exceptional customer service whilst providing solutions to queries. You will need to take ownership and initiative to solve customer problems, working across the business with interpersonal...

**About the role** **Duties** - Provide information and feedback on customer trends and business processes to assist the Contact Centre Supervisor to evaluate and improve services and procedures - Provide information as required on call volumes and requested information for daily, weekly & monthly call centre reporting - Provide administration support to...