Contact Centre Agent

5 days ago

Brisbane, Australia HAYS Full time

Contact Centre agent role in Brisbane

**Your new company**

This organisation is committed to providing Queensland with the best service possible. They are looking to hire a Contact Centre Agent in their Brisbane office.

**Your new role**

Reporting to the Contact Centre Team Leader, your primary role purpose will be to deliver a specialised customer service.
- Delivery of exceptional customer service in accordance with the organisational values.
- Identifying customer needs and providing all possible solutions to ensure that we can help them.

**What you'll need to succeed**
- Sound experience and understanding of straightforward procedures or systems.
- Experience in a Contact Centre or Customer Service role would be advantageous.
- Demonstrated customer service experience - that includes building customer confidence, active listening, and excellent telephone manner

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2856406

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