Contact Centre Brisbane

2 weeks ago

Brisbane, Australia Qscan Group Full time

Permanent full-time role
- Rotating roster - 9 day fortnight

**About Qscan**

Qscan Group is the premier of radiology services in Australia, encompassing five leading brands across the country - Qscan Radiology Clinics, North Coast Radiology, South East Radiology, Envision Medical Imaging and Alpenglow Australia.

We care about growing and developing our greatest asset - our people. Work alongside a dedicated team of professionals who are determined to provide high-quality, compassionate patient care using high-class equipment. We are on the lookout for people who share our passion for innovation and going above and beyond for our clients. Whether you come to us as a Medical Receptionist, Sonographer, Team Leader, Radiologist or Administrator, we value you and your contribution to our team. Without you, we wouldn't be able to continue to grow and accomplish greatness.

**About the Opportunity**

We are looking for
**Contact Centre Agents** to provide support to our patients, medical imaging professionals, and referrers at our
**Clayfield **and
**Toowong **locations on a
**Permanent Full Time **basis.

This is not just your typical call centre role, you will also engage in a number of medical administration tasks, including:

- Operating the Radiology Information System to book appointments (eg. CT, X-Ray, MRI, Ultrasound) & update patient details
- Maintaining patient records, examination statistics, & related information, and request blood results when required
- Answering incoming phone calls regarding bookings & general enquiries

**About You**

You may be a student in Health, Business or Sales, someone with an interest in the Health/Medical Imaging industry, an experienced call centre consultant, or experienced medical administrator.

**You will also have**:

- An interest in learning more about Health, Radiology, and Medical Imaging
- Previous contact/call centre experience or experience working in a fast-paced environment with KPIs
- A drive to provide customer service that goes above and beyond
- The ability to approach customers with empathy and display resilience
- An ambitious and self-motivated attitude - you enjoy pushing yourself to do great things

**How You’ll Benefit**
- Paid parental leave
- Uniform allowance
- Annual flu vaccinations
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Access to local/team events and rewards
- Competitive salary and allowances
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities._
- At Qscan, Environmental, Social and Governance_
- _
- considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_

  • contact centre consultant

    2 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Join to apply for the CONTACT CENTRE CONSULTANT role at Brisbane City Council1 day ago Be among the first 25 applicantsJoin to apply for the CONTACT CENTRE CONSULTANT role at Brisbane City CouncilPersonnel Area: Customer ServicesBranch: Library and Customer ServicesSalary Range: Band 3: AUD: $79,158.00 to $84,309.00 per annum plus superannuation(Remuneration...

  • Contact Centre Consultant

    5 days ago

    Brisbane, Australia Bank Australia Full time

    Posted: 29/08/2025 Closing Date: 26/09/2025 Job Type: Permanent - Full Time Location: Brisbane Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong...

  • Contact Centre Agent

    2 weeks ago

    Brisbane, Australia HAYS Full time

    Contact Centre agent role in Brisbane **Your new company** This organisation is committed to providing Queensland with the best service possible. They are looking to hire a Contact Centre Agent in their Brisbane office. **Your new role** Reporting to the Contact Centre Team Leader, your primary role purpose will be to deliver a specialised customer...

  • Team Leader

    6 days ago

    Brisbane, Australia Legal Aid Full time

    About Legal Aid Queensland Legal Aid Queensland's (LAQ) vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland. About the teamLegal Aid Queensland's Information and Advice...

  • Banking Consultant, Contact Centre Brisbane Qld

    2 weeks ago

    Brisbane, Australia ANZ Banking Group Full time

    **Req ID**: 74242 **Department**: SB Bank Contact Centre **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role Are you ready to embark on an exciting journey in the realm of banking and financial services? Look no further! Join our team at Heritage Lanes, nestled in the vibrant heart of Brisbane CBD. We're on the lookout for individuals...

  • Contact Centre Officer

    5 days ago

    Brisbane, Australia National Heavy Vehicle Regulator Full time

    **About the role** Based at our **Newstead office, (locations outside of Brisbane can be considered)**the **Contact Centre Officer**will work within our award winning small inbound customer contact centre to provide exceptional customer service whilst providing solutions to queries. You will need to take ownership and initiative to solve customer problems,...

  • Contact Centre Agent

    6 days ago

    Brisbane, Australia National Storage Full time

    It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within Australia and New Zealand for all things storage. Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 270+ storage centres across Australia and New...

  • Manager - Contact Centre

    1 day ago

    Brisbane, Australia Queensland Government Full time

    About Legal Aid Queensland Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland. We embrace diversity, flexibility, learning and continuous...

  • Contact Centre Weployee

    5 days ago

    Brisbane, Australia Weploy Full time

    **Simplify Your Job Search with Weploy**: **Why Join our Brisbane Weployee Community?**: ** Access upcoming** contact centre **roles** **before anyone** else **Great pay** - above award $34.48 per hour + super **Career growth** - work with some of Australia's leading brands and progress in your career **Roles We Provide**: Customer Service Roles - Make a...

  • Contact Centre Manager

    4 weeks ago

    Brisbane, Queensland, Australia Apex Group Ltd Full time

    The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services.With our clients at the heart of everything we do, our hard-working team has successfully...