Account Manager, Strategic Partnerships

High-growth digital media organization with 4 offices globally
- Experience rapid career progression across our thriving business and expanding global team
- Hybrid provides outstanding training, supportive staff, and a positive work environment in our Sydney CBD office
- In 2021 Hybrid received a investment of £13m from one of the largest banks in the UK, fuelling our next stage of growth - be part of a fast paced, client focused media agency

**About Hybrid**

Hybrid creates compelling media for higher education and technology. Our Strategic Partnerships

team work to solve the challenges of our clients by using design, data and storytelling expertise to

influence highly relevant audiences. We make change happen. We couple our work in Strategic

Partnerships with our publishing platforms, which reach over 40 million students, educators and tech innovators every year.

**The opportunity**

With rapid year on year growth that continued through 2021/22, Hybrid is expanding the account

management function to continue our outstanding levels of client service. The Account Manager role will have oversight on the full cycle delivery of our partnership clients, managing an Account

Executive and reporting into the Account Director. Responsible for growing accounts beyond the

initial partnership contract and into higher value work. This is a fast-paced role involving high levels

of client communication (mainly video call based), internal coordination of key staff (Digital, Content, Creative) and first-class organisational ability to manage multiple campaigns simultaneously.

**Responsibilities**:

- Manage and coordinate advertising campaigns and directly manage the relationships with a select group of clients.
- Manage Account Executives to achieve the best possible results for clients
- Work directly with our inhouse digital, creative and editorial staff on client requirements
- Report directly to Account Director in identifying opportunities for growth within current
- accounts.
- Liaise with stakeholders in the UK and Kuala Lumpur on global initiatives
- Act as a consistent point of contact for clients during onboarding and live phases of
- campaigns, managing timelines
- Take the lead on reporting calls with clients, Provide meaningful insights, track optimisations and work with digital team on delivery
- Compile client reports and work with digital team on launching campaigns
- Establish strong relationships with client accounts with the aim of retaining business for the company
- Potential for involvement on large contract pitching through tender process

**Benefits**:

- Be part of a fast-paced, high growth company within an industry which is in-demand
- Manage campaigns across a varied spectrum of delivery - both media and creative, with large Tech clients and the global university sector
- Huge potential for career progression opportunities in line with our ambitious growth plans
- Management opportunity of a small but growing team, with direct support from AD
- Ongoing coaching and development from senior leaders in digital, content, creative and accounts
- Bonus structure for achieving targets
- Work with various project management and software tools - Hubspot, ClickUp, Google Ad manager
- Role will require collaboration between departments within Hybrid and exposure to different functions
- In-depth training program with our experienced leaders in account management and digital marketing
- Fun and lively work culture with regular team events and social activities
- Potential to be involved in high value pitch opportunities with existing clients and new accounts

**Requirements**:

- Proactive, positive attitude with the ability to use initiative
- Account management experience from a similar, digital marketing role
- Confident personality to communicate effectively with clients and internal teams, highly personable and able to build a rapport quickly in a professional manner
- Ability to spot opportunities and challenge areas within existing accounts
- Management experience preferred, training on coaching and development will be
- provided
- Can-do attitude and energy that aligns with Hybrid’s growth ambitions
- Eager to learn and develop skillset while supporting our world-class account management team
- Strong organisational and time management skills to deliver on multiple projects simultaneously in a target oriented environment
- Keeps calm, pays attention to detail and delivers to high standards under pressure
- Ideally a relevant qualification within marketing/ advertising, however not a must as product and industry training will be provided
- Collaboration across time zones - working with clients in USA, Australia and Asia, with
- Hybrid teams in KL and UK

**Salary**: From $90,000.00 per year

**Benefits**:

- Employee mentoring program
- Free drinks
- Free food
- Gym membership
- Professional development assistance
- Referral program
- Work from home

Schedule:

- 8 hour shift

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