Call Centre

5 days ago

Perth, Australia PERSOLKELLY Full time

Nationally renowned Facility Management Organization in Burswood are seeking a customer focused Service Centre Agent to join their vibrant team

**Maintenance Service Centre Consutant**

***

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent.

Our client, a Nationally renowned Facility Management Organization based in Burswood are seeking a customer focused, fast learning Service Centre consultant to join their team on an ongoing basis with the potential to become permanent

Working hours: Monday - Friday - Full time hours (7am - 3pm or 9am - 5pm shifts)

Pay rate: Approx. $35ph+ Super

Duration: Ongoing - potential to become permanent

Start date: ASAP (within the next week)

Parking: Paid street parking around the building or free parking approx. 8 minute walk from the office

**The Role**

Some of the key responsibilities include but are not limited to:

- Provide high quality customer service taking calls from facility contacts to log and process maintenance work orders for completion
- Liaising with internal and external stakeholders ensuring that relationships are built and maintained with friendly and efficient service
- Maximo experience highly regarded but not essential
- Obtaining as much accurate information as possible and entering workorders into system, allocating and scheduling trades and sub-contractors to complete the necessary works
- Following each workorder through the workflow process ensuring it is completed on time and to a high standard - following up with client after works to ensure thy are satisfied with the works and service
- Data entry and maintenance of spreadsheets and filing systems
- Compliance checks ensuring that all files and records are up to date

**Experience Required**
- Minimum 1 year experience in a high-volume customer service / call centre type environment
- Exceptional communication skills and ability to multitask
- Logistics / scheduling experience highly regarded (but not essential)
- Proactive and organised with the ability to learn quickly - will be required to learn to navigate in house systems
- C class driver's licence
- Experience using Navision would be highly desirable but not essential
- Maximo experience (preferable but not essential)

***

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

  • Call Centre Agent

    1 week ago

    Perth Eastern Suburbs, Australia Expert Hearing Care Full time

    **Call Centre Officer - Recalls & Lead Follow-Up** Location: East Perth Employment Type: Full-Time - Part-time avalible About Us Expert Hearing Care is a market leader in the growing hearing health sector. We’re passionate about breaking the stigma around hearing loss and making hearing care accessible to all. We’re looking for a professional,...

  • Call Centre Officer

    1 week ago

    Perth, Australia PERSOLKELLY Full time

    Perth CBD organisatin is currently looking for casual agents on an ongoing contractor basis. There will be a minimum of 15 hours per week with plenty of opportunity for 24/7 overtime. As a successful employee, you will have a minimum of 12 months' experience and looking for a challenging position that offers lots of learning and future opportunities. You...

  • Call Centre

    2 weeks ago

    Perth, Australia PERSOLKELLY Full time

    Nationally renowned Facility Management Organization in Burswood are seeking a customer focused Service Centre Agent to join their vibrant team **Maintenance Service Centre Consutant** *** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the...

  • Afterhours - Call Centre / Customer Service

    1 week ago

    Perth, Australia Global 360 Full time

    Start your career by joining the Johns Lyng Group! We are an established, innovative and fast paced construction company with a reputation for service and excellence. - Johns Lyng Group - Balcatta Location - Career Progression Opportunities - Full Time-Permanent Position - After Hours from 2:00pm-10:00pm**Key Duties & Responsibilities**: - Receive and...

  • Collections Customer Service Call Centre no

    7 days ago

    Perth, Australia Baycorp Full time

    Perth CBD location, close to public transport - Hybrid WFH flexibility for work-life balance and no weekends or late nights - No collections experience required, Supportive training and career progression **About your new role** As a Customer Relationship Manager, you’ll be at the frontline making outbound calls to locate customers and investigate overdue...

  • Entry Level Call Centre Customer Service Role

    1 week ago

    Perth, Australia ProForce Full time

    WFH opportunities - Be part of a young team of graduates - Access to great training, senior managers, and mentorship **Graduate Opportunity** We are currently working with a global brand who are expanding their Southern Perth based offices. The graduate role available is a Call Centre/Customer Service Representative and is to join the customer service...

  • Maintenance Administrator

    5 days ago

    Perth, Australia PERSOLKELLY Full time

    Facility Management Organization based in Burswood seeking a customer focused, fast learning Service Centre consultant for ongoing assignment **Service Centre consultant - Maintenance** *** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the...

  • Client Contact Centre Supervisor

    8 hours ago

    Perth, Western Australia 97e6ede8-a83a-4f9f-b002-5ba8f18cb824 Full time $60,000 - $90,000 per year

    Join a team that's passionate about pets, people, and exceptional service.At VetPartners, we believe in making a difference—one call, one conversation, one pet at a time. Our Client Contact Centre is the heart of our connection with pet owners across One Cancer Care, Best for Pet, Vetwest Animal Hospitals, and Adelaide Vet. We're looking for a Client...

  • Service Centre Technician

    17 hours ago

    Perth, Australia Alfa Laval Full time

    Position Service Centre Technician Location Kwinana Beach, WA You will be working with our Western Australia team mainly on heat exchangers ensuring reliable operation, optimum performance and efficiency. - The Service Center Technician Perform hands on activities related to Heat Exchanger reconditioning including disassembly of units, gluing of gaskets,...

  • Contact Centre Consultant

    17 hours ago

    Perth, Australia Rabobank Full time

    **About us** Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do. **About the role** As a Contact Centre...