Customer Service

6 days ago

Strathfield South, Australia Just Budget Pty Ltd Full time

**Love talking, solving problems, and making people’s lives easier?**
**Thrive in a structured, fast-paced environment where attention to detail is key?**
**Enjoy free lunch + epic perks - because nobody does their best work while hangry**

We need a **Customer Service & Admin Dynamo** to bring energy, accuracy, and empathy to every customer interaction. If you can juggle multiple tasks, listen like a therapist, and spot a number out of place faster than a calculator, keep reading

**Your Mission: Be the Problem-Solving Guru**
- **Master the art of active listening** Understand what customers need - even when they don’t say it outright.
- **Stay on top of the details** You’ll log interactions, track cases, and ensure follow-ups happen without a hitch.
- **Numbers don’t lie** Accuracy in calculations and data entry is a must - because even small mistakes can make a big impact.
- **Spread good vibes** Work with a team that thrives on positivity, collaboration, and delivering top-tier service.
- **You’re a people whisperer** You can build rapport and put people at ease in seconds.
- **Problem-solving pro** You love cracking complex issues and finding the best solutions.
- **Quick thinker** You don’t just react - you anticipate and adapt with ease.
- **Communication wizard** You know when to talk, when to listen, and how to get the message across clearly.
- **Detail ninja** Numbers, calculations, and fine print? You spot the errors others miss.
- **Tech-savvy** CRM systems and office software are second nature to you.
- **Empathy first** You genuinely care about helping customers and making their experience a positive one

**Why You’ll Love It Here (Perks & Culture)**
We’re not your average office. We believe in working hard and celebrating wins. Here’s what you get:

- **Free Lunch** - We keep you fueled and focused.
- **Corporate Events** - Work hard, play harder.
- **Coffee & Snacks** - Unlimited fuel for unlimited success.
- **Free Secure Car Parking** - No stress, no parking fees.
- **Discounted Gym Membership** - Because a healthy body fuels a sharp mind.
- **Awesome Office Vibes** - Music, energy, and a killer atmosphere.
- **Competitive Salary**- Get paid what you're worth.
- **Competitive Leave** - Because rest matters too.
- **Remote Work Opportunities** - Flexibility when you need it.

**Who We Are**

At **Just Budget**, we help Aussies take control of their finances. We’re all about **integrity, empathy, and collaboration**, and we’re growing fast If you want to be part of something that actually makes a difference, this is your sign.

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $85,000.00 per year

**Benefits**:

- Employee discount
- Free food
- Gym membership

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Administration: 1 year (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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