Customer Service(Chinese/korean)

2 days ago


Strathfield South, Australia Osawa Enterprises Full time

**Responsibilities**:
Assist customers with customized product lists, orders, returns and up/cross sales

Resolve customer compalints and escalate issues as needed

Pdrocess orders and maintain accurate customer records

Colalborate with other sections to ensure customer satisfaction

**Qualifications**:
Collage diploma or equivalent

Proven customer service experience over 1 year

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to multitask and work in a fast-paced work environment

Proficiency in Microsft office and customer service software

**Benefits**:
Potential bonus after 3 months trial

Opportunities for career growth and advancement

Supoortive work environment

**Job Types**: Part-time, Casual

Pay: From $57,000.00 per year

Expected hours: 20 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Afternoon shift
- Night shift

Supplementary Pay:

- Bonus

**Experience**:

- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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