
Customer Service(Chinese/korean)
2 days ago
**Responsibilities**:
Assist customers with customized product lists, orders, returns and up/cross sales
Resolve customer compalints and escalate issues as needed
Pdrocess orders and maintain accurate customer records
Colalborate with other sections to ensure customer satisfaction
**Qualifications**:
Collage diploma or equivalent
Proven customer service experience over 1 year
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to multitask and work in a fast-paced work environment
Proficiency in Microsft office and customer service software
**Benefits**:
Potential bonus after 3 months trial
Opportunities for career growth and advancement
Supoortive work environment
**Job Types**: Part-time, Casual
Pay: From $57,000.00 per year
Expected hours: 20 - 38 per week
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
- Afternoon shift
- Night shift
Supplementary Pay:
- Bonus
**Experience**:
- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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