Operations Specialist

3 days ago

Brisbane, Australia Queensland Health Full time

The role

As the Operations Specialist, you will establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch. Additionally, provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements

Are you right for this role?

**To be successful in the role, you will have**:

- Demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management (SFIA Code: ITMG 5, USUP 4; PBMG 5; CHMG 4)
- Demonstrated technical expertise and experience in some of the following technology domains to analyse ICT system issues, and contribute to the design and implementation of appropriate solutions and improvements (SFIA Code: SYSP 4; TECH 4, HSIN 5, SCAD 4)
- Telecommunication products and services experience
- Advanced Microsoft Excel skill with a demonstrated ability in : Pivot Tables & Charts, use of Vlookups and Functions/Formulas
- Experience in data, mobile and voice services management
- Billing and costing management
- Knowledge and experience in the telecommunication carrier bill analysis experience will be well regarded
- Advanced Microsoft Excel Skill with a demonstrated ability in: Pivot Tables & Charts, use of Vlookups and Functions/Formulasdata, mobile and voice services analysis and reporting
- Well-developed oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant registers and develop reports for management (NHS Effective and Strategic influencing - SFIA Code RLMT 4) Organisational success fit
- Ability to meet service delivery targets and implement quantifiable service improvements by coordinating multiple tasks within agreed priorities, time frames and working unsupervised (NHS Drive for Results)
- Proven ability to work in a team environment developing effective working relationships with team members and stakeholders (NHS: Collaborative Working)

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

  • Operations Specialist

    2 weeks ago

    Brisbane, Australia Talent International Full time

    **Job Details**: **Location** Brisbane **Salary** $800 - $1000 per day, Benefits: Salary expectation above market rate **Job Type** Contract **Ref** JO- 2207-559448 **Contact** Jenifer Mitchell **Posted** about 7 hours ago Talent International is searching for experienced ICT Operational Specialist to join our client, a major service provided by...

  • State Operations Specialist

    2 weeks ago

    Brisbane, Australia Elders Full time

    Nurture. Grow. Thrive. Accepting a role with Elders means you will be joining a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all...

  • Ict Operations Specialist

    2 weeks ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Information Technology Transition Project - Hybrid Work Environment (based in Brisbane) - 12 month contract with probable extensions Troocoo are working with this Qld Government Department to identify an experienced ICT Operations Specialist to join on an initial 12 month contract. **About the Role** The ITD Transition Project includes the implementation...

  • Manager, Specialist Operations

    7 days ago

    Brisbane, Australia Great Southern Bank Full time

    As the Manager of Specialist Operations, you will lead a dedicated function responsible for driving end-to-end process re-design, operational transformation, automation, and scalable operating model improvements across Group Operations. Your leadership will enable the uplift of process efficiency, risk management and capability while ensuring the delivery of...

  • Operations Specialist

    5 days ago

    Brisbane, Australia Queensland Health Full time

    **The role**: The Operations Specialist will provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements. **In addition to this, you will be responsible for**: - Establish and maintain highly effective working relationships with other staff within the branch to...

  • Operations Data Specialists

    7 days ago

    Brisbane, Australia Australian Retirement Trust Full time

    Be part of an inclusive and high-performing team - Enjoy a rewarding career move with opportunities for development - Make a difference with a fund that puts members first **About us** When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members. Australian Retirement Trust...

  • Security Operations Specialist

    2 weeks ago

    Brisbane, Australia Virgin Australia Full time

    **Work type**: Full-Time (Permanent)**Location**: Brisbane**Job type**: Health, Safety & Security**Applications close**: 13 Feb 2025 E. Australia Standard Time **Security Operations Specialist**: Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying...

  • Marketing Operations Specialist

    7 days ago

    Brisbane, Australia Australian Retirement Trust Full time

    **Are you a detail-oriented professional with a knack for optimising operations? **We have a monstrous opportunity for a Marketing Operations Specialist to join our team in Brisbane!** **Why join us?** - You'll get 14% super as standard, to help your future come alive. - Unleash your potential and build a career to be proud of through excellent training and...

  • Laboratory Operations Specialist

    3 days ago

    Brisbane, Queensland, Australia BGI Genomics Full time $60,000 - $80,000 per year

    The Lab Operations Specialist role is an Entry-level position. Candidates with lab related experience, or outstanding fresh graduates, are considered.Fluency in English and Mandarin is a Must-have.Expand your horizons and bring the technology closer to people with BGI #OMICSFORALLBGI Genomics was founded in 1999 with the vision of using genomics to benefit...

  • IT Operations Specialist

    2 weeks ago

    City of Brisbane, Australia fullstop.ai Full time

    Founded in Brisbane in 2005, fullstop.ai is a Google partner and a leader in delivering conversational AI solutions that transform customer interactions. With a focus on innovative, first-class AI, we help renowned brands across Australia and New Zealand automate high-volume customer interactions. Our goal is to be Australia’s trusted leader in...