Marketing Operations Specialist

**Are you a detail-oriented professional with a knack for optimising operations? **We have a monstrous opportunity for a Marketing Operations Specialist to join our team in Brisbane**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Marketing Operations Specialist you’ll provide key insights, advice, and support to our business unit (BU). Your mission? To deliver initiatives that boost our marketing and communications efficiency, effectiveness, and performance.

Day to day, you'll:

- Help us smash our BU goals and objectives by providing your expertise and support.
- Contribute to strategies that keep our operations smooth and compliant, while growing our team’s capability and capacity.
- Support planning processes and developing insightful business reports.
- Oversee our vendors and suppliers, ensuring they follow our procurement policies to the letter.
- Create, document, and embed operational processes, procedures, workflows, and best practices to streamline our operations.
- Keep a close eye on our BU budget (including FTE cap), assist with rolling forecasts, and make sure every penny spent brings value to our members.
- Identify, evaluate, and manage the tools and technologies that will make our team more efficient and simplify complex tasks.
- Support our BU objectives in enterprise portfolio and change programs, making sure we’re always on track.
- Foster a culture of knowledge sharing and continuous improvement. Encourage the team to use the best marketing operations frameworks and methodologies.
- Coordinate requirements like disaster recovery, business continuity, internal audits, and industry responses to keep us prepared for anything.
- Tackle ad hoc projects that drive operational excellence and help us achieve our BU goals.

This role is a **10-month max-term/ secondment opportunity** due to parental leave.

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- Got experience in superannuation, insurance, financial advice, or financial services industry? Great, we need you
- Can you plan, prioritise, and juggle multiple activities to meet deadlines? Perfect
- Proven experience in budget management and monitoring financial performance? Check
- Do you have strong commercial, analytical, problem-solving, and evaluation skills? You’re the one we’re looking for
- Understanding financial principles and practices is a must.
- Have experience with business process improvement methodologies? That’s what we need.
- Proven track record of developing solutions focused on business enablement and outcomes? You’re our star
- Understanding governance structures in a medium-sized corporate environment is key.
- Knowledge of, or the ability to quickly learn, brand, marketing, or communication environments will set you apart.
- Collaborative and engaging approach, with strong negotiation and influence skills? We value that
- Can you think strategically and align initiatives with business goals? That’s crucial.

**About us**

Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different. It’s why we're part of the Circle Back Initiative.