
Icu Ward Clerk
1 day ago
**Reference Number**:2861
**Category**:Management & Administration
**Department**:Access & Critical Care Services
**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
**About ICU**
- The Intensive Care Unit (ICU) is a 35-bed unit with 30 funded ICU beds which opened in June 2005. The Unit is an amalgamation of the old ICU and the Cardiac Surgery Recovery and is an impressive upgrade in equipment and facilities for staff and patients. The unit is known for providing treatment to a broad range of patients, including liver transplant, spinal injured patients, neurosurgical, thoracic, cardiac surgery, general medical and liver failure. It provides care for in excess of 2000 patients per year. There are approximately 200 nursing staff, 35 medical staff and 7 admin staff working in the Unit.
**About the role**
- To deliver a customer focused service to patients, their families and visitors, administrative assistance to the clinical ward staff and accurate data transmission of patient movement. The Ward Clerk will provide clerical services, maintain patient records, uphold the philosophies of the unit and perform other duties as required.
- Employment Status: Permanent Part-Time
- Hours per week: 16 hrs - every Monday & Tuesday (1130-2000)
- Appointment period: May 2025 - Ongoing
**About you**
- You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:
- Demonstrated excellence in customer service and teamwork.
- Ability to work collaboratively as a supportive member in a large and diverse team.
- Ability to work independently, pro-actively and on own initiative.
- Well-developed communication skills including professional telephone technique.
- Accurate keyboard skills and sound administrative skills.
- An understanding of and commitment to patient confidentiality.
- Flexibility and reliability.
- Ability to follow instructions/directions as necessary.
- Professional presentation.
- Ability to work in an environment of change.
- Knowledge of Cerner, Medtrak and other health information systems.
**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
**Work with us**
**Interested in finding out more about this opportunity? Read the**position description** for further details.**
**Application closing date: Sunday 4 May 2025
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