Ward Clerk

**Reference Number**:4054

**Category**:Management & Administration

**Department**:Speciality & General Medicine

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Ward 7 West**

Ward 7 West is a 32-bed acute medical ward belonging to the Medical & Cancer Services Division.

7 West works closely with the Department of General Medicine to provide high-quality, person-centred care to patients with complex medical needs, including those admitted under General Medicine and H&M bed cards. Operating in a dynamic environment with high patient turnover, the ward supports timely flow from the Emergency Department and other areas of the health service. Care is delivered through strong interdisciplinary collaboration with all members of the team working closely together to achieve positive patient outcomes.

**About the role**

This position is to work Monday, Thursday and Fridays from 3.30pm until 9pm each week, to provide after hours ward clerk support to both 7 West and 7 East. The ward clerk will provide efficient reception and clerical services, maintain patient records and uphold the philosophies of the unit.

A regular day will see you:

- Supporting the administration needs of the ward
- Answering phones and greeting patient visitors
- Preparing patient files to be sent to medical records
- Maintaining patient confidentiality
- Collaborating with nursing and other teams to promote prompt and efficient communication with patients and their families

**About you**

As the Ward Clerk, you will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Customer service and teamwork experience
- Sound administrative skills
- Basic IT skills
- An understanding of and commitment to patient confidentiality

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 02 October 2025