Ward Clerk
2 days ago
**Reference Number**:3026
**Category**:Management & Administration
**Department**:Aged Care Services
**_Are you a current Austin Health employee?_**
- **Full time, permanent role located in the Heidelberg Repatriation Hospital**
- **$58k base + salary packaging + super (pro-rata for part time)**
- **Family friendly and supportive team culture**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
**About the Aged Care and Rehabilitation Department**
- Our Aged Care and Rehabilitation area is currently offering the exciting opportunity for a Wark Clerk to join our team. Ward 11 is a 28-bed rehabilitation unit that specialises in orth-geriatrics, wound management and GEM.
- Rehabilitation aims to improve independence and confidence by restoring and relearning skills that have been affected by illness or injury. Each patient's goal is individualised after assessment by the multidisciplinary team. The Ward 11 team includes; medical, nursing, physiotherapy, occupational therapy, speech pathology, dietetics and social work.
**About the role**
- As an Austin Health Ward Clerk you will be responsible for ensuring efficient reception and clerical services, maintain patient records and uphold the philosophies of the unit. The ward clerk will deliver customer focused service to patients, their families and visitors, and provide administrative assistance to the clinical ward staff and accurate data transmission of patient movement.
- Key responsibilities will see you:
- Collaborate with nursing staff and promote excellent customer service, which delivers prompt and efficient response to customer.
- Communicate effectively and promote a supportive team approach within the ward to ensure good working relationship.
- Provide organisational support of patient movement and the delivery of care as directed by the patient care teams.
**About you**
- You will be someone who enjoys working as a part of a supportive team committed to excellence in patient care. You’ll have an interest in self-development and education, and actively seek out opportunities to grow your skillset.
- You’ll further have:
- The ability to communicate effectively in both written and verbal form
- Well-developed communication skills including professional telephone technique
- Basic IT skills
- Certificate 3 in Medical Administration is desirable but not essential
**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.
**Work with us**
**Interested in finding out more about this opportunity? Read the**position description** for further details.**
**Application closing date: Thursday 22 May 2025
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