Team Leader Direct Services

**_About You_** You want to give back to the community while utilising your skills. You're passionate and organised and you want to join a community that leads with purpose and puts people at the centre of everything it does. Importantly, you want to be a part of a Team that connects and supports each other. A team that views itself as a community. **_About Us_** Mamre is one of Brisbane's longest-running disability support providers. As a not-for-profit, we work to give back to our community and empower the individuals we support with the skills and resources to live the life they choose. **_ What we can offer you_** - An attractive remuneration package, including **Salary Packaging** - save up to **$15,900 **per year tax free - In addition to your tax-free benefit, you can also use up to **$2,650** of your pre-tax income to pay for **entertainment expenses** (meals, holiday accommodation etc.) - Flexible working arrangements where you can work between your home and our Windsor Head Office. **_ About the Role_** The role of Team Leader exists to ensure people with disability are supported to live a good life, in their home and local community. The role will also supervise Senior Support Workers and Support Workers to ensure the provision of high-quality support to people with disability. **_ Your main duties and responsibilities will include:_** - Supervise professional teams of support workers and senior support workers in line with Mamre’s vision and values and operational objectives. - Ensure these supports are appropriately and sustainably resourced with skilled, engaged, and productive employees who perform their roles in line with Mamre’s vision, values and Code of Conduct. - Actively look at opportunities to strengthen the connection between support workers and Mamre. - Mentor support workers on shift (i.e. where appropriate) to further build on the support workers skills and knowledge. - Undertake formal supervision with direct reports by following Mamre’s procedures. - Liaise and work collaboratively with relevant external organisations or services in relation to complex matters associated with service delivery i.e. where there is a Positive Behaviour Support Plan. - Work collaboratively with the Roster Support Team, Recruitment Team and Business Development Officer to promote and produce successful outcomes for our supported people. - Assist in building a positive relationship between each supported person (their family/network) and Mamre by continually informing people of who we are, what we do and how we can help. - Meet with supported people at frequencies determined by them (or us where required), documenting the meeting outcomes. **_ KEY CAPABILITIES REQUIRED _** **Essential** - Written and oral communication skills which demonstrated ability to communicate. information to a variety of audiences. - Ability to work independently and as a team member and maintain strong team commitment. - Strong relationship building skills. - Demonstrated effective planning and organising skills in a high-volume work environment with the ability to deliver multiple outcomes within tight timeframes and with attention to detail. - Demonstrated people management skills. - An understanding of positive behaviour support and an ability to develop this understanding in others. **Desirable**: - Study in behavioural support highly desirable **_ QUALIFICATIONS/LICENCES/CERTIFICATIONS_** **Essential**: - A relevant Community Services qualification - Current Australian drivers licence and own vehicle - Current Blue Card and Yellow Card/NDIS Worker Screening Card - NDIS Worker Orientation Module Certificate - COVID 19 Vaccination Certificate Queensland has introduced a "NO CARD, NO START" policy. Please make sure you understand the requirements for a Disability Worker Screening Clearance. Visit the website here: **_ Join the team_** To apply, please click the "Apply" button below. Attach a copy of your CV and a cover letter detailing your experience against the role and why you would like to join the team at Mamre. For further enquiries about the position, please contact Jacinta Maddigan on (07) 3622 1222.