Account Manager

2 days ago

Rydalmere, Australia Crazy Parts Pty Ltd Full time

Customer Sales Account manager:

- Identify and develop growth strategy within your portfolio.
- Cross sell product and services to maximize revenue and increase share of wallet.
- Exceed KPIs such as monthly meeting and monthly targets.
- Schedule regular meetings in person or a conference call with key stakeholders in your portfolio.
- Internal meetings with line management and company wide key stakeholders as required.
- Establish strong relationships with decision makers in your portfolio working deeper and wider.
- Customer feedback and market intelligence.
- Solid understanding of products, services, and provision of customer solutions.
- Monthly and quarterly account reviews and presentations for accounts.
- Presentations to include trends, revenue, announcements, and next steps.
- Warehouse tours and product demonstrations with customers as required.
- Customer assistance and escalation such as disputes, faults, and returns to name a few.
- Maintain high customer satisfaction standards.

Qualifications / Skills/ Experience required:

- Active listening Skills
- Time Management Skills
- Relationship building ability
- Effective communication Skills
- Multi-tasking ability
- Ability to analyse customer needs
- Adaptability
- Over 1-year relation management experience is required
- University/college degree is an asset
- Own vehicle and current full Australia driver’s license are required.
- Familiarity with office software and phone systems a plus
- Previous experience, especially in particular industry, preferred
- Excellent verbal and written communication skills.

**Salary**: From $70,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Professional development assistance
- Profit sharing
- Visa sponsorship

Schedule:

- 8 hour shift

Supplemental pay types:

- Annual bonus
- Christmas bonus
- Commission
- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Rydalmere, NSW 2116: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Relationship management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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