
Customer Service Representative
2 days ago
**EXCLUSIVE NETWORKS** |** **Introduction**
Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organisation.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.
**DUTIES AND RESPONSIBILITIES** |** **About the role**
The Customer Service Representative (CSR) team is at the core of our sales function, ensuring our quotes to partners are accurate and timely. The role reports to the CSR Team Leader.
**As the Customer Service Representative you will**:
- Monitor and action incoming quote requests promptly and with a high attention to detail to meet the expected service level agreements.
- Validate incoming purchase orders for accuracy against quotes.
- Support CSR Team Leader with escalations and issue resolutions
- Work as part of team and independently as required to provide a high level of customer service.
- Follow processes and procedures that are relevant to your role.
- Use and maintain company systems and processes and to provide timely information on a regular and ad-hoc basis.
- Any other duties as determined by the CSR Team Leader.
**QUALIFICATIONS AND EXPERIENCE** |** **About you**
**The ideal Customer Service Representative will have**:
- Prior customer service experience or inside sales experience.
- Experience with sales quoting and related software/systems would be advantageous.
- Demonstrated strong customer service skills and a high level of attention to detail.
- Strong written and verbal communication and interpersonal skills
- An appetite for learning and working in the IT Industry
**WHO ARE EXCLUSIVE NETWORKS?** |** **Why work for us**
Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.
**Our benefits include**:
- Birthday Leave
- Flexible Working
-
Customer Service Representative
2 days ago
Frenchs Forest, Australia Innovations Full time**- Is Customer Service your PASSION?** **- Work close to home OR remotely - it’s your choice!** **- Competitive hourly rate + Full Training Provided** Our people are the heart and soul of our business. Due to continuous growth our busy inbound call centre in Frenchs Forest is looking for enthusiastic and reliable Customer Service Representatives to...
-
Customer Service Representative
7 days ago
Frenchs Forest, Australia Mediix Full timeAre you passionate about providing exceptional service to customers? Do you thrive in a dynamic and fast-paced environment? We are seeking a Customer Service Representative to join busy team and help deliver outstanding support to valued customers. Our client believes in fostering a supportive and inclusive work environment where employees can succeed whilst...
-
Customer Service Representative
7 days ago
Frenchs Forest, New South Wales, Australia Samson Medical Technologies Full time $60,000 - $80,000 per yearAbout the Role:We are seeking a reliable and detail-oriented Customer Service Representative to join our team on a full-time basis. This role is ideal for someone with strong organisational skills and a customer-first attitude, responsible for supporting order fulfilment, customer communication, and general administration across our operations.Key...
-
Customer Relations Representative
2 weeks ago
Frenchs Forest, Australia Talent Connect Australia Full timeInbound customer calls & Consumer relations - Part time Position - 12 - 15 months Fixed term contract - Remote working opportunity - Flexible Part-time Schedule: - Monday to Wednesday OR Wednesday to Friday_ - Immediate Start - Leading global Manufacturing company - North Shore location We are seeking a confident consumer relations representative with...
-
Customer Service Representative
6 hours ago
Forest Hill, Australia Gallagher Full time**About Gallagher** Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day. Not only does our technology protect some of the world’s highest security environments and agriculture businesses, but our purpose also means we care deeply about our people and their families. With operations in New Zealand, Australia, Asia, Africa,...
-
Customer Service Administrator
4 days ago
Frenchs Forest, New South Wales, Australia HUBER+SUHNER Full time $720,000 - $770,000 per yearWhy HUBER SUHNER? Stability, sustainability and a valued corporate culture make HUBER SUHNER a great place to work We are committed to balancing work and family life for all generations of employees throughout their career and life journey. Our company, employees and leaders are committed to cultivating and preserving a culture of inclusion and...
-
Customer Service Specialist
4 days ago
Frenchs Forest, Australia imei Full time**About the role** - Are supported in the latest technology for mobile and unified communications - Deliver exceptional customer service that ensures we are constantly maintaining world leading NPS results - Provide 1st level service & support - Ensure that our customers are always kept connected - Work closely with Telstra and other major tech vendors -...
-
Customer Service Officer
4 days ago
Frenchs Forest, Australia TRULUX Full timeWe are a cosmetics manufacturing company located in French Forest NSW. We have a full time position available for a Customer Service Officer to join our team. **Skills** - Minimum 2 years experience as an Admin, (or similar role) - Advanced computer skills (MS Office & CRM) - Confidence and ability to liaise with all levels of professionals - Stable working...
-
CSR (Customer Service Representative)
2 days ago
Forest Lake, Queensland, Australia FoodWorks Forest Lake Full time $50,000 - $78,956 per yearWorking in retail is fast-paced, and at FoodWorks, we are looking for someone honest, Trustable & reliable. It's not a typical 9-5. And as part of a small team, you'll enjoy the variety and speed that offering convenience & Local customers brings. We're looking for a Customer Service Representative leading into a management role for the right candidate. With...
-
Frenchs Forest, Australia Bikes Online Full time**About Us** At BikesOnline, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it. Founded in 2011, we’re global in our approach and presence with...